Customer Service Representative - REMOTE (Temporary Position) jobs in United States
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Working Solutions · 6 hours ago

Customer Service Representative - REMOTE (Temporary Position)

Working Solutions is offering a temporary position for a Customer Service Representative to support a popular tax software's customers. The role involves guiding customers through the software, answering account questions, and assisting them via various support channels, with no previous tax experience required.

ConsultingCoworkingProfessional ServicesService Industry
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Work & Life Balance
Hiring Manager
Alexandra “Zanzy” Begoun
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Responsibilities

Support a popular tax software's customers by guiding them through the software
Answering account questions
Helping them find prior returns
Assist customers via various support channels including phone support with video chat capability and traditional chat support

Qualification

Customer serviceBilingual Spanish/EnglishCommunication skillsProblem-solving

Required

Entry-level role
Support customers by guiding them through the software
Answer account questions
Help customers find prior returns
No previous tax experience required
Education classes provided
Assist customers via various support channels including phone support with video chat capability and traditional chat support
Enjoy working from home
Enjoy real human connection

Company

Working Solutions

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Working Solutions Provides Business Consulting Services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Housatonic Partners
2021-01-12Private Equity

Leadership Team

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Ashok Narayanan
Chief Technology Officer
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Cathy Metry
Chief Financial Officer
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Company data provided by crunchbase