Rewards Network · 17 hours ago
Manager, Inside Sales-Hybrid in Chicago
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expRewards Network is a marketing technology company supporting local independent restaurants through partnerships with leading loyalty programs. This role is responsible for creating and managing the inside sales team, developing effective sales processes, and driving consistent performance.
AdvertisingFinTechLoyalty ProgramsMarketingRestaurants
Responsibilities
Recruit, hire, and onboard a high-performing inside sales team
Develop, implement, and continuously refine effective inside sales processes and outreach strategies
Train and coach team members to maximize sales performance and professional growth
Set clear sales targets and monitor team performance to ensure consistent achievement of goals
Collaborate with cross-functional partners, including outside sales, product, marketing, and analytics, to align sales strategies with company objectives
Analyze market trends and customer needs to optimize inside sales efforts and identify new growth opportunities
In partnership with Marketing, establish and maintain best practices for lead generation, qualification, and conversion
Utilize sales analytics and reporting tools to track progress, identify areas for improvement, and deliver measurable growth in new account acquisition and revenue
Drive continuous improvement by soliciting feedback, testing new approaches, and adapting strategies as needed
Ensure compliance with company policies, industry standards, and legal requirements in all sales activities
Qualification
Required
Strategic Sales Planning: Ability to develop, implement, and adjust sales strategies to meet organizational goals
Team Leadership: Proven skills in motivating, coaching, and guiding inside sales teams to achieve targets
Performance Management: Experience in setting objectives, monitoring progress, and evaluating team and individual performance
Customer Relationship Management: Ability to build and maintain strong relationships with current and prospective customers, understanding their needs and driving satisfaction
Business Development: Skilled in identifying new opportunities, expanding customer base, and supporting revenue growth
Sales Process Optimization: Knowledge of streamlining sales processes, leveraging technology, and improving efficiency
Communication Skills: Excellent verbal and written communication abilities for internal collaboration and external client engagement
Analytical Thinking: Ability to interpret sales data, recognize trends, and make data-driven decisions
Problem-Solving: Proficiency in resolving conflicts, overcoming objections, and addressing client concerns
Industry Knowledge: Understanding of relevant markets, such as restaurant, financial technology, or marketing industries
Compliance Awareness: Knowledge of company policies, industry standards, and legal requirements in sales activities
Adaptability: Capacity to manage change, adjust to new technologies, and respond to evolving business needs
High school diploma
5+ years of SMB inside sales experience
Must have demonstrated success leading and scaling an inside sales function
Preferred
Bachelor's degree in business, finance, or marketing a plus
Experience in the restaurant, financial technology, or marketing industries preferred
Benefits
Generous dining reimbursement when you dine with our restaurant customers.
Sales Academy: In- depth training
Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
401(k) plan with a company match
Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
Partnership with Rx n Go, offering certain prescriptions for free.
Two dental plan options and a vision plan
Flexible Spending Accounts and a pre-tax commuter benefit program
Accident, Critical Illness, and Hospital Indemnity Insurance Plans
Short Term and Long-Term disability
Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
Employee Life Assistance Program
Company
Rewards Network
Rewards Network is a provider of capital and marketing services to the restaurant industry.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-10-02Acquired
Leadership Team
Ed Eger
CEO
Recent News
2025-09-30
Company data provided by crunchbase