iStaff · 5 hours ago
Information Technology Field Technician
Baytown, TX
Contract
Hybrid
Mid Level
3+ years expiStaff is seeking a customer-focused IT Support Specialist to provide both onsite and remote technical support to end users. This role involves troubleshooting, maintaining, and supporting computer systems, networks, and applications across multiple locations in the Baytown, TX area.
RecruitingStaffing Agency
Responsibilities
Provide technical support to end users onsite and remotely, including after-hours support as needed
Troubleshoot and resolve hardware, software, network, and application issues
Maintain and administer systems including desktops, laptops, mobile devices, servers, and network equipment
Assist in patch management, software deployments, and IT asset inventory tracking
Participate in testing, documentation, and deployment of new IT solutions
Travel to various locations to provide support and attend training as needed (up to 50% travel)
Contribute to IT process improvements and support knowledge sharing
Ensure compliance with IT standards, policies, and procedures
Qualification
Required
Associate degree in IT or related field, or equivalent experience (3+ years in a similar support role)
Strong working knowledge of Windows 10/11, Microsoft Office Suite, networking, VPNs, and mobile device support
Hands-on experience with desktop support, system configuration, and application troubleshooting
Excellent troubleshooting, communication, and customer service skills
Strong organizational skills and ability to manage multiple tasks effectively
Comfortable working independently and in team settings, both in-person and virtually
Willingness and ability to travel and work flexible hours when required
Combination of office, field, and industrial site environments
May require lifting up to 50 lbs and use of PPE (e.g., hard hat, safety glasses, steel-toed boots)
Must be able to pass background checks and drug/alcohol testing
Preferred
Certifications such as A+, MCP, or ITIL Foundation are a plus
Familiarity with enterprise systems like Citrix, VoIP, or ERP platforms is a bonus
Company
iStaff
iStaff is custom search recruiting firm, founded in 1995 that specializes in exceeding the hiring expectations of IT businesses.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jason Smith
Chief Executive Officer
Company data provided by crunchbase