Site Supervisor (Customer Service) jobs in United States
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August Roofing & Solar · 5 hours ago

Site Supervisor (Customer Service)

August Roofing & Solar is hiring a Site Supervisor focused on customer service in Simi Valley, CA. This full-time role combines customer service and construction site supervision, ensuring projects run smoothly, safely, and on schedule while maintaining strong communication with homeowners and property managers.

Building MaterialConstructionFacilities Support ServicesSolar

Responsibilities

Serve as the primary customer contact, welcoming homeowners and providing clear, daily updates on progress and next steps
Maintain a safe, clean, and respectful jobsite, stepping in as needed for basic clean-up and hands-on support
Lead and oversee crews, managing workflow and keeping projects on schedule
Ensure top-quality workmanship, proactively identifying and resolving issues before they impact the customer
Coordinate logistics, including scheduling deliveries, managing equipment, and occasionally picking up and transporting materials from our yard or local suppliers
Document project milestones with photos and notes, and guide customers through the final walkthrough and completion
Support business growth, canvassing nearby homes to notify neighbors of upcoming work, provide company information, and generate new appointment opportunities (with incentive-based rewards)

Qualification

Construction supervisionCustomer serviceCRM systemsProject managementSafety/OSHA standardsPhoto documentationMicrosoft OfficeCommunication skillsOrganizational skills

Required

Strong customer service skills professional, clear, and respectful communication
Ability to read project plans and enforce safety/OSHA standards
Tech-friendly: CRM systems, photo documentation apps, Microsoft Office/Teams
Highly organized, dependable, and able to manage multiple priorities
Valid driver's license with a clean record. No DUI within the last 5 years
Able to lift up to 80lbs in support of delivering job materials to projects sites

Preferred

Background in construction, roofing, project management or site supervision (preferred, but not required)

Benefits

Medical
Dental
Vision
PTO
Paid holidays
Company Vehicle + Fuel Card, Phone, and Uniform provided
Supportive team culture built on professionalism, craftsmanship, and growth
Career development opportunities in a growing company that promotes from within

Company

August Roofing & Solar

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August Roofing offers professional roofing replacement, solar installation services, and free consultations.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase