F&G · 3 hours ago
Senior Claims Examiner
United States
Full-time
Hybrid
Mid, Senior Level
2+ years expF&G is a company that has been providing annuity and life insurance products since 1959. The Senior Claims Examiner is responsible for processing life and annuity claims, communicating with various stakeholders to ensure prompt handling of claims, and maintaining accurate documentation and financial reporting.
Financial ServicesInsurance
Responsibilities
Process incontestable life and annuity claims for payment or denial
Process non-financial tasks associated with contestable life claims
Process payment and denial of claims
Communicate professionally with claimants, agents, attorneys, vendors, customer service representatives, investigators, law enforcement officials, and medical providers to ensure the prompt handling of claims, to keep interested parties apprised of the status of claim investigations, and to explain claim decisions
Maintain claim registers for accurate financial reporting of pending, paid, and denied claims. Assists in generating department metrics and reports
Provide SME to peers including but not limited to handling escalated calls or providing inbound call center training and/or quality monitoring
May update procedures, training materials, perform quality audits, or create complex correspondence related to claims
Maintain complete and accurate documentation of claim files
Qualification
Required
2+ years of insurance experience in customer service or claims
Preferred
College degree or equivalent experience preferred
LOMA and/or ICA coursework preferred
Company
F&G
Established in 1959, F&G is headquartered in Des Moines, Iowa, and offers unique life insurance and annuity solutions to meet individual financial security needs through a national network of financial professionals.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.27BKey Investors
Fidelity National Financial
2025-01-06Post Ipo Debt· $375M
2024-10-01Post Ipo Debt· $500M
2024-05-20Post Ipo Debt· $550M
Leadership Team
John Phelps
EVP, Head of Owned Distribution
Recent News
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