Ocean State Job Lot · 9 hours ago
Retail Store Specialist (Customer Service/ Merchandising) Part Time- Shifts starting at 3PM, Must have weekend availability!
Auburn, MA
Part-time
Hybrid
New Grad, Entry Level
$15.75/hr - $16.75/hrOcean State Job Lot is a leading general merchandise retailer committed to providing exceptional value to customers. The Store Specialist role is key in creating a positive customer experience by handling customer service, processing transactions, and overseeing merchandising operations.
Human Resources
Responsibilities
Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment
Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
Promote Company-wide customer initiatives (donations, loyalty programs, promotions)
Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines
Train and coordinate assigned associates, manage breaks according to policy and regulations
Communicate issues and improvement opportunities to store leadership
Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
Handle daily damages and returns according to established procedures
Qualification
Required
Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
Full-time associates in this role must have availability to work as needed by the business including nights and weekends
Must be 18 years of age or older
Preferred
Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred
Benefits
30% discount
Company
Ocean State Job Lot
Ocean State Job Lot is an chain of 127 discount stores.
Founded in 1977
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John D Conforti, CPA
Chief Financial Officer
Bob Gallo
Talent Acquisition Business Partner
Recent News
The Morning Call
2025-11-27
2025-11-16
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