IT Service Desk Specialist - I jobs in United States
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Solar 76 · 3 days ago

IT Service Desk Specialist - I

Solar 76 is a company focused on IT operations, and they are seeking an IT Service Desk Specialist-I to ensure the efficiency and reliability of their IT systems. The role involves troubleshooting technical issues, managing hardware, and providing support to end-users.

Renewables & Environment

Responsibilities

Troubleshooting and resolving user issues with computers, IP-based phones, Printers, and other office equipment
Installing and configuring new computers, IP-based phones, printers, and other office equipment
Monitoring the Ticketing System and responding to new tickets as they arrive
Maintaining a log of work done and actions taken to resolve the issue that prompted the ticket
Assisting in maintaining an accurate inventory of IT supplies and equipment
All other duties assigned

Qualification

IT helpdesk experienceCompTIA A+Network+Google WorkspaceMicrosoftCustomer serviceCritical thinking

Required

6mo to 3 years of IT helpdesk experience
Ability to work a flexible schedule including after-hours or weekends

Preferred

CompTIA A+, Network+, and or Security+ preferred but not required

Company

Solar 76

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Solar 76 aims to innovate and deliver cutting-edge energy solutions that empower communities, reduce costs, and create a sustainable future.

Funding

Current Stage
Early Stage
Company data provided by crunchbase