Selective Insurance · 3 hours ago
Operations Analyst - Hybrid
Branchville, NJ
Full-time
Hybrid
Mid Level
$53K/yr - $73K/yr
3+ years expSelective Insurance is a midsized U.S. domestic property and casualty insurance company with a strong financial performance history. The Operations Analyst role involves providing customer support to resolve system issues, processing transactions, and conducting system checks while collaborating with IT partners.
FinanceFinancial ServicesInsurance
Responsibilities
Answer and respond to calls from employees and agents regarding system errors or issues and work to resolve issue to users’ satisfaction. Conduct root cause analysis and correct errors or escalate issues to appropriate personnel to resolve
Provides customer support pertaining to maintenance, processing, and issuance of automated insurance transactions including interaction with other BSU and IT partners to develop solutions for front-end and back-end processing errors
Provide support to end users, post implementation, for various IT solutions within area of support. Work with IT partners to conduct system maintenance checks when needed
Maintain and administer system access for the organization for our core insurance systems
May also be responsible for sorting and distributing policy output, OFAC monitoring and processing, and Query Studio for various ad hoc reports, as necessary
Conduct and complete various assigned file maintenance and/or administrative table updates (ie, Billing or SIC tables, electronic forms library, city/county, VIN, form file maintenance)
May process error corrections, implement policy corrections and/or corrective actions, as well as conduct policy recycling activities. May also conduct any manual data entry needed for the organization to ensure accurate policy generation
Dependent on area of assignment, may support our Agency Interface upload / download
Dependent on area of assignment, may also maintain Workers Compensation dividend plans
Qualification
Required
Excellent PC automation knowledge & skills
Strong communication & presentation skills
Excellent analytical skills along with proven problem solving ability
High School diploma with 3+ years of Insurance Related Business/Technical Experience or College Degree in related field
Must be detail-oriented team player with the ability to initiate positive change
Benefits
Comprehensive health care plans
Retirement savings plan with company match
Discounted Employee Stock Purchase Program
Tuition assistance and reimbursement programs
20 days of paid time off
Company
Selective Insurance
At Selective, we maintain a commitment to provide unique insurance solutions that help keep the families and businesses of our communities protected.
1001-5000 employees
H1B Sponsorship
Selective Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (32)
2023 (43)
2022 (30)
2021 (29)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-02-25Post Ipo Debt· $400M
1978-01-13IPO
Leadership Team
John Marchioni
President and CEO
Patrick S. Brennan
Chief Financial Officer
Recent News
2025-12-09
2025-11-11
Company data provided by crunchbase