Homesteaders Life Company · 19 hours ago
Senior Salesforce Administrator
Des Moines Metro
Full-time
Hybrid
Mid, Senior Level
4+ years expHomesteaders Life Company is a national leader providing products and services to help people design a better farewell. As a Senior Salesforce Administrator, you will be responsible for the implementation, administration, and ongoing maintenance of Salesforce CRM platforms, partnering with stakeholders to deliver scalable solutions that enhance user experience and business outcomes.
ConsultingFinancial ServicesInsurance
No H1B
Hiring Manager
Serena Ibsais
Responsibilities
System Administration: Perform core administrative functions including user provisioning and access management, role hierarchy maintenance, configuration management, report and dashboard development, and overall system health. Support release readiness activities including upgrade support, writing test scripts, peer testing, and coordinating UAT
Process Analysis, Design, and Build: Work with teams at all levels to analyze business processes and requirements. Design and build scalable solutions using Salesforce declarative tools (Flow, configuration, reporting), regularly requesting feedback to ensure solutions meet business needs and drive adoption
System Evangelist: Partner with Product Management to encourage adoption, identify opportunities for improvement, and develop use cases that align to roadmap priorities
Stakeholder Coordination: Coordinate and communicate prioritization of Salesforce development and enhancements among a core group of stakeholders representing each business unit. Seek guidance and input on changes impacting business processes, data, and system architecture
Development Coordination: Collaborate with internal developers and/or external firms on advanced functionality, integrations, and troubleshooting. Partner with third-party vendors on issue resolution, product enhancements, and release planning
Admin Training & Enablement: Develop training materials and documentation for new processes and features. Provide user support and enablement and mentor junior Salesforce administrators
System Support & Continuous Improvement: Triage and resolve bugs and requests assigned to the support queue. Act promptly on identified issues to ensure system stability, performance, and excellent end-user experience. Identify and recommend improvements to data quality, automation, and reporting
Qualification
Required
Equivalent to high school graduation and a 4-year college/university degree OR equivalent work experience
4+ years of experience administering Salesforce required; experience supporting complex user populations (internal + external) preferred
1+ Salesforce certification required (Administrator required, Advanced Administrator preferred)
Strong experience with Salesforce security and access (profiles, permission sets/PSGs, sharing), flow automation, reporting/dashboards, and data management
Experience supporting multiple Salesforce orgs/environments is a plus
Preferred
Experience with these tools is a plus; Ownbackup, Copado, Plauti, Avonni, Marketing Cloud, Salesforce Maps, Cirrus, Azure DevOps and Data Loader
Benefits
An excellent schedule – office closes at 1 p.m. every Friday
Annual profit sharing
401(k) with company match with discretionary contribution
Company-sponsored group medical and dental insurance
Company-paid life insurance
Company-paid long-term disability
Paid holidays
Generous vacation time and sick leave
Paid parental leave
Casual dress year-round
Company
Homesteaders Life Company
Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader in providing products and services to help people design a better farewell.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Lang
Former COO, CEO and now Member of the Board of Directors
Steve Pick
Executive Vice President- Chief Financial Officer
Company data provided by crunchbase