Servos · 5 hours ago
ServiceNow Solutions Architect - Customer Workflows
United States
Full-time
Remote
Senior Level
6+ years expServos is a ServiceNow Elite Partner specializing in Customer Workflows and Creator Workflows. They are seeking a Solutions Architect to drive innovation on the ServiceNow platform and manage large-scale implementations, providing expert support and mentoring to clients and technical teams.
Information Technology & Services
Hiring Manager
Kalen Kelley
Responsibilities
Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development
Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
Develop a keen understanding of the solutions we implement and our customer’s business
Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
Support business development and pre-sales activities as the technical lead / architect
Provide expert level support and technical mentoring to implementation team
Respond to Request for Information/Proposal documents
Be an expert in ServiceNow best practices and the products we implement
Qualification
Required
A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
Packing at least 6 years of ServiceNow architecture, development, and integration experience
Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
A mentor and advisor to technical consultants and clients
Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
A ServiceNow Certified System Administrator (CSA)
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn't mind traveling up to 20% of the time
Preferred
Certified Implementation Specialist for CSM (CIS-CSM)
Certified Application Developer (CAD)
Benefits
Unlimited PTO after your first year
Health benefits with free coverage for you and competitive rates for your family
401k match and a variety of other benefits
Investment in your continued growth and development with training opportunities and certifications
Company
Servos
Servos provide frameworks and subsequent workflows made for specific industries and their needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Chattaway, PHR
Co-Founder/ Advisor
Company data provided by crunchbase