HEI Hotels & Resorts · 4 hours ago
Catering Sales Manager
Chateau Elan Winery and Resort - Braselton, GA
Full-time
Onsite
Entry, Mid Level
1+ years expHEI Hotels & Resorts, specifically at Chateau Elan Winery and Resort, is seeking a Catering Sales Manager to manage catering accounts and drive revenue growth. The role involves soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded.
Responsibilities
Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication
Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets
Apply yield management techniques and analyze historical data to maximize revenue and profitability
Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability
Conduct market research on competitors’ products, services, and pricing to inform strategic business plans
Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value
Build and maintain long-term client relationships, ensuring repeat business
Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities
Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments
Conduct hotel site inspections and client presentations with professionalism and confidence
Participate in trade shows, sales blitzes, and networking events to generate leads
Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction
Manage A/V equipment as a profit center when applicable
Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events
Monitor market trends, competitor activity, and key client accounts to identify growth opportunities
Perform any other job-related duties as assigned
Qualification
Required
Prior hospitality experience with specific experience in catering sales is essential
Minimum 1+ year in catering sales required
Proficient in Microsoft Word, Excel, and hotel sales system
Strong sales and revenue management skills, with the ability to train and motivate peers
Knowledge of hotel features, benefits, and competitive landscape
Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences
Strong organizational, problem-solving, and client service skills
Preferred
Experience at a similar size and quality hotel preferred
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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