NYC Department of Health and Mental Hygiene · 4 hours ago
Director, Registration Unit, Bureau of Vital Statistics
Manhattan, NY
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expThe NYC Department of Health and Mental Hygiene is dedicated to protecting and improving the health of NYC. The Director of the Registration Unit is responsible for the overall administration and management of the unit, providing strategic leadership for the registration of births and deaths, ensuring compliance with regulations, and overseeing the processing and validation of vital event data.
Health Care
Responsibilities
Direct and manage the daily operations of the Birth and Death Registration Unit, applying research and analytic methods to ensure accurate and timely registration of vital events through evidence-based practices, compliance with legal and regulatory requirements, and alignment with Bureau goals
Direct the collection, analysis, and validation of birth and death data to ensure accuracy, completeness, and compliance with coding and reporting standards
Supervise Deputy Director, Office Managers, and administrative staff directly, and oversee Supervisors, Case Navigators, and clerical support staff indirectly; establish performance standards, analyze workforce data to guide coaching and personnel actions, and foster a culture of accountability and continuous improvement
Review, validate, and interpret statistical reports and operational data to ensure accuracy, quality control, and compliance with agency policies; use findings to identify trends, develop research-informed strategies, and guide operational and policy improvements
Lead training and professional development initiatives informed by research, performance analytics, and new scientific or technological advances; evaluate training outcomes using measurable indicators and adapt programs to enhance staff competencies
Serve as liaison to other agencies, hospitals, funeral directors, and public officials, applying data-driven insights to strengthen coordination, streamline procedures, and promote effective service delivery and compliance
Analyze complex or atypical registration cases and related workflows using quantitative and qualitative data (e.g., turnaround times, error rates, compliance trends); synthesize findings to guide policy decisions, procedural improvements, and operational efficiency within the Registration Unit
Represent the Senior Director at meetings and conduct regular unit staff meetings to communicate goals, research findings, program changes, and operational updates
Lead modernization efforts in registration processes, including the implementation of digital platforms, electronic workflows, and automated quality checks
Monitor the performance of automated systems and the electronic registration platform (eVital); analyze system data to assess efficiency, detect anomalies, and recommend evidence-based enhancements and technology upgrades
Evaluate workflows, staffing levels, and turnaround times using operational and statistical data; conduct analyses to identify bottlenecks, model scenarios, and implement data-informed process improvements to meet or exceed service targets
Enforce compliance with NYC Health and Administrative codes governing the registration of vital events; track and analyze compliance data to detect gaps, support audits, and ensure adherence to legal standards
Ensure strict adherence to security protocols for financial transactions and use of secure certificate paper; apply data monitoring and forensic analysis to detect irregularities, assess risk, and strengthen safeguards
Qualification
Required
A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health
A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization
A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above
Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above
Preferred
Demonstrated leadership and managerial experience in health services or public health administration
Proven ability to analyze operations, streamline workflows, and drive process improvements
Strong knowledge of NYC Health and Administrative codes and relevant regulations
Familiarity with electronic vital events registration systems and related technology
Excellent communication, analytical, and problem-solving skills
Ability to foster teamwork, motivate staff, and manage competing priorities in a high-volume environment
Benefits
Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
A public sector defined benefit pension plan with steady monthly payments in retirement.
A tax-deferred savings program
A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Company
NYC Department of Health and Mental Hygiene
NYC Department of Health and Mental Hygiene is a Hospital & Health Care company.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jose Ortiz
Chief Technology Officer
Aaron Anderson
CFO/Deputy Commissioner
Recent News
Crain's New York Business
2025-07-24
Healthcare IT News
2025-03-25
Healthcare IT News
2025-03-01
Company data provided by crunchbase