Everest Consultants, Inc. · 6 hours ago
Fiber Technician
Chicago, IL
Contract
Onsite
Mid, Senior Level
3+ years expEverest Consultants, Inc. is seeking a Datacenter Fiber Specialist to ensure the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. The role involves fiber delivery, troubleshooting, maintenance, and testing to support critical deployments and network expansion.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Mohammed Mushaffiq
Responsibilities
Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure
Perform regular fiber inspections, cleaning, and testing to ensure operational integrity
Educate and coach Microsoft full-time employees on fiber maintenance and best practices
Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management
Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity
Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions
Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations
Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations
Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure
Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations
Ensure all fiber test equipment is calibrated and certified within the past 12 months
Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams
Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded)
Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers
Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization
Perform remediation tasks such as cable management, labeling updates, and quality assurance measures
Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage
Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations
Support fiber-related change management activities, including testing and validation of network modifications
Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities
Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams
Implement disaster recovery procedures for fiber-related incidents in enterprise environments
Qualification
Required
High School Diploma or equivalent with 3+ years of experience supporting fiber optic networks or large-scale deployments
Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter
Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance
Experience in fiber optic splicing, testing, and documentation in field service environments
Understanding of data center infrastructure, including servers, networking, and rack enclosures
Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers
Ability to read and interpret fiber optic maps, schematics, and test results
Willingness to travel and respond to fiber-related issues as needed
Preferred
Bachelor's degree in Engineering, Telecommunications, Business Management, or related field
10+ years of experience in mission-critical fiber operations within large-scale environments
10+ years of experience working with dark and lit fiber providers
10+ years of experience in aerial and underground fiber delivery
5+ years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance
Expertise in fiber splicing, troubleshooting, and documentation
Background in fiber network design, construction, and best practices
Knowledge of fiber supply chain, asset management, and logistics
IT service operations experience with ITIL, MOF, SLA/OLA frameworks
Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.)
Company
Everest Consultants, Inc.
Everest Consultants, Inc.
51-200 employees
H1B Sponsorship
Everest Consultants, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Sriram Edupuganti
CEO
Recent News
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