LHH · 11 hours ago
Technical Support Senior Engineer
Moorestown, NJ
Full-time
Onsite
Senior Level
$120K/yr - $135K/yr
7+ years expLHH Recruitment Solutions is seeking a Technical Support Senior Engineer for their optoelectronics client in Moorestown-Lenola, NJ. This role involves leading process improvements, training customers and staff, and providing technical support through installations and maintenance at client sites.
Human Resources
Hiring Manager
Laura Orozco
Responsibilities
Develop in-depth knowledge of product portfolio and technologies
Deliver training to customers and internal team members, prioritizing service engineers
Provide technical support via onsite visits, phone, email, and web-based service applications
Troubleshoot and repair tools both at company facilities and in the field
Establish and maintain parts rebuild and preventive maintenance programs
Act as an internal technical resource and first responder for service calls
Manage and maintain a Technical Support Schedule to ensure timely service delivery
Collaborate with service contractors on technical and service documentation
Travel to customer sites for installations, upgrades, preventive maintenance, and on-demand service
Participate in system acceptance testing and customer training during installations
Assist engineering teams with design, documentation, and BOM creation as needed
Coordinate directly with customers to plan service and travel schedules
Support new start-up system and training at headquarters
Strong technical background in vacuum systems or related equipment
Excellent troubleshooting and problem-solving skills
Ability to train and communicate effectively with customers and internal teams
Willingness to travel extensively for customer support
Experience with documentation, scheduling, and coordination of technical services
Qualification
Required
Bachelor's Degree in Mechanical Engineering or applicable field of study/expertise
7+ years of demonstrated experience in mechanical equipment and/or system design, including mechanical detail and assembly drawings, GD&T, and BOM generation and maintenance
Experience in SolidWorks and SolidWorks Simulation
Experience with AutoCAD LT
Experience with ERP systems - Epicor highly preferred
Knowledge of manufacturing methods, materials selection, and fabrication techniques
Ability to interpret and utilize detailed engineering drawings, specifications, and documentation
Hands-on experience with project management and coordination of design-to-production workflows
Benefits
Health insurance
Vision insurance
Dental insurance
Life insurance
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
10001+ employees
H1B Sponsorship
LHH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
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2025-05-17
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