Eversource Energy · 19 hours ago
Customer Service Representative II
Windsor, CT
Full-time
Onsite
Entry Level
$25.95/hr - $25.95/hr
1+ years expEversource Energy is New England’s largest energy delivery company, serving over 4 million customers. The Customer Service Representative II will handle inbound customer interactions, providing solutions to enhance their experience while working in a team-oriented environment.
DeliveryElectrical DistributionEnergyEnergy EfficiencyNatural ResourcesOil and GasRenewable EnergyStaffing Agency
No H1B
Responsibilities
Handling inbound interactions from our customers
Listening to customer needs
Offering solutions to enhance customer experience
Working independently and collaboratively on a team
Participating in emergency restoration assignments as required
Being available for on-call and extended hours during emergencies
Qualification
Required
High school diploma or equivalent required
At least 1 year of previous experience helping customers in any capacity/line of work
Must pass pre-employment skills testing and background check and drug screening
Must be available to work emergency restoration assignment as required
Must be available to travel between MA/CT/NH as necessary
Preferred
The ability to speak Spanish is a plus
Benefits
Medical
Dental
Vision
Education reimbursement
Retirement savings plans
Life and disability insurance
Paid time off
Opportunities to volunteer and give back to the local community
More!
Company
Eversource Energy
Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.49BKey Investors
US Department of Energy
2025-10-17Post Ipo Debt· $600M
2025-03-04Post Ipo Debt· $800M
2024-08-19Grant· $89M
Leadership Team
Thomas May
President and CEO
Paul Chodak III
Executive Vice President and Chief Operating Officer
Recent News
NH Business Review
2026-01-22
Hartford Business Journal
2026-01-17
NH Business Review
2026-01-17
Company data provided by crunchbase