IDR, Inc. · 3 hours ago
IT Systems Support Specialist
Memphis Metro
Contract
Onsite
Mid Level
3+ years expIDR, Inc. is seeking an IT Systems Support Specialist to join one of their top clients in the healthcare sector. The role involves providing hands-on technical support to ensure the seamless functioning of desktop systems and peripherals across the organization.
Information TechnologyRoboticsSoftware
Responsibilities
Provide first-level and second-tier technical support to end-users for hardware and software issues on desktop computers
Assist with troubleshooting, diagnosing, and resolving hardware, software, and network-related incidents
Collaborate with IT teams to escalate and resolve complex technical issues efficiently
Manage endpoint device installations, configurations, and inventory updates
Support and maintain various desktop peripherals and mobile devices, including MacOS and Apple iOS platforms
Qualification
Required
Proficiency in working within a Microsoft Azure AD (Entra ID) environment
Experience supporting Office 365 applications and MS Intune for Endpoint Device Management
Expertise supporting mobile device platforms, including Apple iOS and supporting MacOS and Apple devices
Thorough knowledge of current desktop operating systems, particularly Windows
Excellent written and verbal communication skills, with a minimum of 3 years of experience in a service desk support role
Benefits
Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
501-1000 employees
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ashley Holahan
President and CEO
Recent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase