Luna Data Solutions, Inc. · 17 hours ago
Configuration Analyst
Austin, TX
Contract
Hybrid
Mid Level
3+ years expLuna Data Solutions, Inc. has an immediate contract position opening for a Configuration Analyst resource. This role involves overseeing CMDB support services, managing daily administration, and ensuring the reliability of CMDB data to support various ITSM processes.
Recruiting
Hiring Manager
Sandy Medley
Responsibilities
Responsible for daily administration, stability, and performance of CMDB
Responsible for managing the CMDB Health Dashboard administration
Create and maintain custom and out-of-the-box integrations
Review critical incident outage resolution results and responses and dispositions of failed changes due to CMS-related issues
Ensure that CMDB data is available and reliable to support other ITSM processes (Change, Incident, Problem, etc.)
CMDB Analysis, Reporting, PA, CSA, and Discovery
Qualification
Required
Knowledge of CMDB CSDM and CI relationship
Knowledge of CMDB Ownership Process
Knowledge of CI and Asset LCM process
Knowledge of Transform Maps
Minimum of 2 years of experience with IT Asset Management (ITAM)
Minimum of 3 years of experience with IT Configuration Management Health and Data Management
Minimum of 3 years of experience with Configuration Management Database (CMDB)
Minimum of 2 years of experience with Common Service Data Model (CSDM)
Minimum of 1 year of experience with IT Operations management
Minimum of 1 year of experience with ServiceNow Discovery
Minimum of 2 years of experience with IT Service Management, ITIL practices
Minimum of 1 year of practical experience with relational database structures and with record relationships and data keys
Minimum of 2 years of experience performing Data Quality analysis and data source comparison auditing
Strong verbal and written communication skills
Preferred
3+ years of IT Service Management, ITIL practices experience
Minimum of 2 years of demonstrated detail-oriented work and a strong interest in the type of work that requires attention to detail
Understanding of how vendor, contracts, and software licenses data must be related to each other and assets within a CMDB
ITIL Foundations or ITIL Practitioners Certification
Benefits
Health
Dental
Vision
STD
LTD
Voluntary life insurance
And more!
Company
Luna Data Solutions, Inc.
Luna Data Solutions, Inc. is one of the fastest growing, full spectrum recruiting and consulting firms in the country, headquartered in Austin, Texas.
51-200 employees
H1B Sponsorship
Luna Data Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase