Insight Global · 13 hours ago
Information Technology Support Technician
Greenville, SC
Full-time
Hybrid
Mid Level
$24/hr - $25/hr
3+ years expInsight Global is seeking an Information Technology Support Technician to provide essential IT support. The role involves troubleshooting hardware and software issues, resolving IT incidents, and ensuring a secure environment in collaboration with the security team.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
Support a secure environment in cooperation with Security
Resolve IT incidents as quickly as possible, prioritizing maintaining production
Identify, document, and promote opportunities to allow non-IT associates to independently resolve issues where appropriate
Identify opportunities to automate incident response
Serve as onsite IT point of contact and coordinate priority one issue response
Deliver IT services within agreed operation level agreements (OLAs). Identify requests that do not match an existing IT service and escalate appropriately
Provide access to company resources consistent with company and IT policies
Ensure trust with other parts of company through close cooperation and communication
Identify and report risk to the above
Qualification
Required
Hardware and software troubleshooting skills
Verbal and written communication skills
Ability to troubleshoot issues across multiple technical domains
The ability to navigate Active Directory, 356 Admin Center, and Intune consoles
High School Diploma/GED or Further Education
Preferred
Three or more years developing subject-matter expertise preferred
One or more areas of professional-level certification preferred
Bachelor's degree in a related field preferred
Benefits
Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
Company data provided by crunchbase