Desktop & Client Support Technician jobs in United States
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WakeMed · 7 hours ago

Desktop & Client Support Technician

positionRaleigh, NC
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

WakeMed is the leading provider of health services in Wake County, committed to improving the health and well-being of the community. They are seeking a Desktop and Client Support Technician to provide technical hardware and software problem resolution for end users, ensuring operational excellence across all locations.

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H1B Sponsor Likelynote

Responsibilities

Providing technical hardware and software problem resolution to all end user computer, peripheral equipment, and Audio Visual (AV) hardware
Performing installation, diagnostics, repair and preventative maintenance of all client computing hardware, software, peripherals and AV communication equipment
Supporting all IT hardware including, but not limited to workstations, laptops, printers, iPads, iPhones, Android phones, and tablets
Maintaining print queues for both clinical and business users
Performing hard drive encryption and degauss surplus hard drives
Interacting with other Tier 1 and 2 technical support staff to restore service and/or identify core problems

Qualification

Technical supportHardware troubleshootingSoftware installationNetwork technologyHealthcare experienceCommunication skillsProblem-solving skills

Required

High School Diploma or Equivalent Required
2 Years Information Technology - Information Services Required
2 Years Large-scale User Environment Required

Preferred

Network Technology Preferred
Associate's Degree Information Technology Preferred
Associate's Degree Computer Science Preferred
2 Years Healthcare - Multi-Hospital System Preferred

Company

WakeMed

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WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
dateFounded in 1961
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://wakemed.org/

H1B Sponsorship

WakeMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Christine Craig
VP, Government Affairs
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Thomas G. Cavender
VP Facilities and Construction
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Recent News

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Company data provided by crunchbase