Collection and Billing Specialist jobs in United States
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Syfan Logistics · 6 hours ago

Collection and Billing Specialist

Syfan Logistics is seeking a Collection and Billing Specialist to manage non-traditional customer invoices and ensure timely payments. The role involves various auditing tasks, collection activities, and customer inquiries related to billing and collections.

Transportation

Responsibilities

Performs non-traditional billing per customer’s requirements
Audits for unloading/trailer repairs and verify receipt
Audits for accessorial approvals per customer requirements
Audits customer rate confirmation
Back up for manual invoice distribution
Responsibility for all collection activities for portfolio of accounts including by phone and through email
Answer inquiries pertaining to billing and collections questions and issues
Handles monthly statements generated for customers per request
Ability to navigate customer portals pertaining to approvals and invoicing
EDI billing. Daily EDI 210 invoice rejection monitoring pertaining to assigned customer portfolios
Conducts customer short pay reporting and collections per assigned customer portfolios

Qualification

B2B collection backgroundB2B billing backgroundProficient use of Microsoft ExcelCustomer service skillsMathematical skillsVerbal communication skillsData entry skillsOrganized with attention to detailBusiness Accounting ReportsOperate basic office equipmentProblem-solving skills

Required

Minimum High School Diploma or GED required
1-4 years of general accounting experience in a business environment required
B2B collection background
B2B billing background
Strong customer service and interactive skills
Strong verbal and written communication skills
Strong phone skills
Strong mathematical skills
Organized with attention to detail and accuracy
Data entry skills
Proficient use of Microsoft Excel and Word
Knowledge of Business Accounting Reports
Effectively performs in a team environment
Strong problem-solving skills
Ability to effectively collect customer balances through email and phone communication
Able to work time as needed for the success of the business
Knowledge of standard office procedures and practices
Ability to operate basic office equipment

Preferred

Bachelor's Degree in Accounting, Business Administration, or equivalent education preferred
Logistics, Trucking background would be a plus

Company

Syfan Logistics

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Syfan Logistics is a transportation company that offers trucking and logistics services.

Funding

Current Stage
Growth Stage

Leadership Team

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Greg Syfan
President
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Company data provided by crunchbase