NeighborHealth · 19 hours ago
Coordinator, Training
Boston, MA
Full-time
Onsite
Mid, Senior Level
$28.75/hr - $43/hr
5+ years expNeighborHealth is one of the largest community health centers in the country, serving the greater Boston area. The Training Coordinator will support the development and execution of a training program for Care Navigators and Community Health Workers, ensuring the success of program participants and conducting outreach to recruit trainees.
Child CareElder CareHealth CareMedicalPrimary and Urgent Care
Responsibilities
Will provide telephone/email support, answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests
Help create (and assess) student applications for NeighborHealth’s Care Navigator/Community Health Worker Training Program
Track all admission deadlines and admission requirements as needed
Provide necessary programmatic support to trainees
Conduct community outreach to area schools and organizations to market the program and recruit participants
Create marketing flyers, communications, etc to help recruit trainees
Interact with other NeighborHealth staff in a professional manner. Maintain a positive attitude
Escalate trainee concerns to ETI Director in a timely manner
Escalate program issues to ETI Director in a timely manner
Report safety and equipment problems, and malfunctioning or missing equipment to ETI’s Training Coordinator. Use NeighborHealth communication devices appropriately
Participate in departmental activities when pertinent to TC work
Follow established departmental policies and procedures for environmental safety and infection control
Maintain excellent punctuality and attendance
Promote a sense of 'teamwork' through demonstration of self- direction and self-motivation. Solve problems independently but seek assistance when necessary
Adheres to all NeighborHealth and departmental policies and procedures
Perform other related duties as needed
Qualification
Required
High School Diploma or G.E.D. or higher
At least 5 years or more in a customer service or an office setting
At least 2 years of training and/or program management experience
Highly organized and comfortable using technology, including project management programs, PowerPoint, Word, Excel, and Outlook
Able to anticipate potential problems and problem-solve independently
Good communication skills with the ability to work with different Departments and people
Ability to work independently and as a team
Maintain excellent punctuality and attendance
Promote a sense of 'teamwork' through demonstration of self-direction and self-motivation
Solve problems independently but seek assistance when necessary
Adheres to all NeighborHealth and departmental policies and procedures
Preferred
College degree preferred but not required
An understanding of the value of social service navigation via Care Navigators and Community Health Workers in improving patient outcomes is preferred but not required
Bilingual in Spanish preferred but not required
Company
NeighborHealth
NeighborHealth offers comprehensive care for elderly, focusing on medical, social, and home care services.
1001-5000 employees
H1B Sponsorship
NeighborHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase