FMNE Insurance · 5 hours ago
Director of IT Infrastructure
Lincoln, NE, US
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expFMNE Insurance is seeking a Director of IT Infrastructure to join their growing IT Department. The role involves strategic leadership for the reliability, security, scalability, and operational maturity of the company’s core technology platforms, ensuring that foundational systems consistently enable business operations and growth.
Insurance
No H1B
Responsibilities
Demonstrates the Company’s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork
Regular and timely attendance in the office is an essential function of the position
Own the stability, performance, and availability of enterprise infrastructure services, including network, cloud, systems, workplace technology, collaboration platforms, and end-user environments
Establish infrastructure standards, architectures, and operational practices aligned with business needs and technology strategy
Lead proactive planning for capacity, resiliency, disaster recovery, and infrastructure lifecycle management
Provide strategic leadership for cloud infrastructure and platform services, including governance, cost management, and operational consistency
Partner with application, data, and security teams to ensure infrastructure supports reliable delivery and runtime operations
Drive automation and modernization initiatives to improve scalability, reliability, and operational efficiency
Oversee service desk and end-user support functions to ensure timely, professional, and consistent support across the organization
Establish service standards, metrics, and continuous improvement practices focused on user experience and operational effectiveness
Ensure appropriate tooling, documentation, and self-service capabilities are in place to reduce friction and improve outcomes
Ensure reliable support and lifecycle management for workplace technologies, including conferencing systems, mobile devices, and technology integrated into office and security environments
Lead, mentor, and develop infrastructure and support leaders and engineers
Establish clear expectations, accountability, and growth paths for team members
Foster a culture of ownership, collaboration, and continuous improvement within the infrastructure organization
Partner closely with Information Security to ensure infrastructure meets security, compliance, and risk management standards
Define and enforce operational processes for incident, problem, and change management
Manage vendor relationships and infrastructure budgets with transparency and fiscal discipline
Collaborate with the VP of IT Strategy to align infrastructure priorities with enterprise initiatives and long-term technology roadmaps
Provide infrastructure insight and guidance during planning, prioritization, and major initiative execution
Ensure infrastructure capabilities evolve in support of business growth and organizational change
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
10+ years of progressive experience in IT infrastructure, operations, software development, or platform engineering roles
5+ years of experience leading infrastructure, cloud, or operations teams
Demonstrated experience operating in complex or regulated environments
Strong understanding of enterprise networking, cloud platforms, systems administration, and end-user computing
Proven leadership experience managing both engineering and support organizations
Ability to balance operational stability with modernization and improvement initiatives
Strong communication and collaboration skills across technical and non-technical stakeholders
Experience managing vendors, budgets, and operational risk
Preferred
A master's degree
Cloud platform certifications (AWS, Azure, or equivalent)
ITIL, infrastructure, or operations-focused certifications
Benefits
Health insurance
Generous 401K
Employee wellness program
Hybrid work-from-home policy for eligible employees
Pension plan
Company
FMNE Insurance
FMNE Insurance (Formerly Farmers Mutual of Nebraska) provides security and peace of mind by delivering insurance products that are responsive to your needs and supported by our exceptional service and financial strength.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Walz
Chairman, President & CEO
Company data provided by crunchbase