Wayne Bank · 4 hours ago
Loan Operations Service Representative
717 Main Street, PA, US
Full-time
Onsite
New Grad, Entry LevelWayne Bank is a financial institution that provides a range of banking services, and they are seeking a Loan Operations Service Representative. The role involves handling customer inquiries related to loans, performing loan account maintenance, and ensuring seamless service in accordance with bank standards.
BankingCommunitiesFinancial ServicesFinTech
Responsibilities
Responsible for answering telephone inquiries, and responds or directs calls to the appropriate service partners in a timely manner
Provides seamless service for any customer request in accordance with established bank standards
For new and existing loans, performs various assigned tasks related to loan account maintenance and document retention
Responsible for booking new loans in coordination with lending personnel
Performs assigned tasks for daily servicing of loans, including escrow, flood tracking and paid loan processing
Performs various clerical processing, including distribution of customer correspondence and processing loan payments; prepares items for mailing; circulates internal documentation, and other duties as assigned
Qualification
Required
High School Diploma or equivalent
Excellent communication, organizational and interpersonal skills
Moderate typing skills required
Moderate to advanced computer skills knowledge of WORD and EXCEL required
Preferred
Comprehensive knowledge of all bank forms and documents specific to loans
Prior loan experience
Company
Wayne Bank
Wayne Bank is community bank serving the states of Pennsylvania and New York.
Founded in 1871
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John McCaffery
Chief Financial Officer
Recent News
2026-01-05
Norwood Financial Corp
2025-10-23
Company data provided by crunchbase