FortifyIt Technology Solutions · 6 hours ago
Collections Analyst II
Coppell, TX, US
Full-time
Onsite
Entry, Mid Level
2+ years expFortifyIt Technology Solutions is seeking a Collections Analyst II to manage and execute escalated collections processes for overdue projects. This role involves ensuring timely collection of outstanding invoices, analyzing customer accounts, and coordinating with internal departments to address collection impacts.
Computer Software
Responsibilities
Proactively manage and follow up on assigned accounts to ensure the timely collection of outstanding invoices
Responsible for a collection portfolio of allocated accounts aging from AR30 through AR90, contacting customers via phone, email, and letters to remind them of payment due dates and negotiating payment plans when necessary
Analyze and reconcile customer accounts to identify and resolve discrepancies, unapplied payments, and billing issues, ensuring the accuracy and completeness of payment records
Coordinate with internal departments, such as sales, customer service, and billing, to address issues impacting collections while maintaining detailed and accurate records of all customer interactions in the accounting system
Qualification
Required
Knowledge of general accounting functions, accounts receivable, and collections
Skill in delivering responsive, high-quality customer service
Ability to identify and resolve problems
Detail-oriented with strong organizational skills
Advanced proficiency (knowledge) with Microsoft Office 365
Expert Negotiation and communications (verbal and written) skills
High School diploma or equivalent is required
Combining experience in accounting and finance practices of 2 or more years with education is desirable
Previous experience with accounts receivable, contract pay applications and collections
Preferred
Associate or bachelor's degree, preferred
Company
FortifyIt Technology Solutions
Fortify, founded in 2019 and previously known as DuraSense, is the premier aftermarket IoT and digital platform solution for facility loading docks.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase