Desktop Support Specialist jobs in United States
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Infojini Inc · 17 hours ago

Desktop Support Specialist

Infojini Inc is seeking a Desktop Support Specialist to provide technical support for workstation hardware and software. The role involves configuring and deploying IT resources, troubleshooting issues, and assisting with audio-visual setups and inventory management.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Concentration and desire to work in desktop support
Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices
Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures
Assist in coordinating audio-visual setup and videoconference support
Assist with annual inventory scanning and equipment surplus
Install, configure, and update software
Participate in team projects, meetings and assignments
Responsible for reading and following the Department’s Procedures and Policies
Responsible for understanding and enforcing the Department’s Policies and Procedures
Responsible for documenting solutions to Technology issues
Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources
Perform other related duties as assigned
Ability to lift up to 50 lbs and stoop
Ability to climb / climb a ladder, squat, push, crawl, and bend in all types of weather

Qualification

Microsoft Office 365Windows 10CompTIA A+Technical SupportWorkstation HardwareCustomer ServiceTroubleshootingAudio-Visual SetupDocumentation

Required

High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware
1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems
Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience
Associate degree from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses
Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware
Concentration and desire to work in desktop support
Ability to lift up to 50 lbs and stoop
Ability to climb / climb a ladder, squat, push, crawl, and bend in all types of weather

Company

Infojini Inc

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Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.

H1B Sponsorship

Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)

Funding

Current Stage
Late Stage

Recent News

Baltimore Business Journal
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