American Unit, Inc · 21 hours ago
Principal Instructor
North Carolina, United States
Contract
Hybrid
Senior Level, Lead/Staff
5+ years expAmerican Unit, Inc is seeking a Principal Trainer specializing in Epic systems. The role involves designing and delivering training content, facilitating classroom instruction, and mentoring other trainers while ensuring the accuracy and relevance of training programs.
ConsultingInformation TechnologyStaffing AgencyWeb Development
Hiring Manager
Jahnavi chethi (Jennifer)
Responsibilities
Design, develop, and maintain role‑based training content for Epic using Microsoft Office and other tools
Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation
Incorporate stakeholder feedback to continuously improve training programs and administration processes
Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance
Assist with building, refreshing, and testing MST training environments; validate workflows and roles
Provide environmental support, troubleshooting, and coordination with technical teams
Co‑facilitate classroom instruction with other trainers; assist learners during hands‑on exercises
Prepare lessons, print materials, and set up rooms/environments prior to sessions
Present information clearly—both verbally and in writing—to diverse audiences
Follow up with trainees outside the classroom and offer additional support
Serve as an expert educator to state staff
Train-the-trainer: credential and coach additional classroom trainers as needed
Teach technical topics to staff and end users when required
Manage application assignments by prioritizing work, creating schedules, and adhering to timelines
Support curriculum and training development for third‑party applications as needed
Qualification
Required
Resolute Hospital Billing Curriculum Certification
Resolute Professional Billing Curriculum Certification
TED105 – Training Wheels Behind the Scenes Certification
TED300 – Training Environment Build Certification
Epic Principal Trainer Experience - 3 Years
Active Epic certifications listed above (Resolute HB, Resolute PB, TED105, TED300)
EHR/Health IT training experience - 5 Years
Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications - 3 Years
Demonstrating flexibility with respect to required changes in training content and delivery methods
Demonstrated ability to take ownership of work activities & ensure that they are completed accurately, efficiently, and timely
Ability to learn new content and leverage that knowledge to develop strong training programs
Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges - 3 Years
Experience performing job shadowing
Company
American Unit, Inc
Company Size: 500 to 1000 employees. American Unit, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sandhya Nandipati
Sr. Client Partner
Company data provided by crunchbase