Somewhere · 5 hours ago
Social Media Manager
United States
Full-time
Remote
Mid Level
$1,200/mo - $1,800/moSomewhere is an outdoor equipment company that produces high-quality waterproof drones for fishing enthusiasts. They are seeking a self-driven Social Media & Customer Engagement Manager to engage with their online community, create content, and utilize AI tools to enhance customer interactions.
Staffing & Recruiting
Responsibilities
Actively engage with our audience across Facebook, Instagram, YouTube, and more
Respond to DMs, comments, and posts in a timely, on-brand, and helpful manner
Learn the community's language and culture to speak authentically and meaningfully
Monitor conversations and flag opportunities or issues proactively
Create, schedule, and repurpose engaging social content using tools like Canva, Photoshop, and basic AI tools
Use AI tools to generate and automate content (e.g. converting images to videos, generating captions)
Assist in developing a content calendar and coordinating campaign timelines
Address and resolve customer questions or issues via social platforms and messaging apps like WhatsApp
Quickly escalate concerns as needed while maintaining a helpful, friendly tone
Use Shopify to assist with basic order or product inquiries
Create and edit short-form video content for social platforms
Design basic graphics for posts and stories
Use AI tools (e.g., ChatGPT, image/video generators) to streamline workflows and enhance content
Qualification
Required
Strong written and verbal English communication skills (accent not critical)
Proven social media management experience (Instagram, Facebook, YouTube)
Experience with community management and customer engagement
Familiarity with Shopify, Slack, and WhatsApp
Good working knowledge of Photoshop, Canva, or similar tools
Basic video editing (Reels, Shorts, Stories, etc.)
Ability to learn and adapt to new tools and directions quickly
Demonstrated experience using AI tools like ChatGPT, AI image/video generators
Preferred
Experience using social media automation tools
Prior work in e-commerce or DTC brands
Skills in copywriting or caption writing
Strong initiative and ability to work independently
Personal or professional interest in drones/ fishing
Company
Somewhere
Support Shepherd is now Somewhere! Trusted by top brands and entrepreneurs for effortless and efficient global hiring solutions.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Benjamin S.
Chief Operating Officer
Company data provided by crunchbase