HKA Enterprises · 4 hours ago
Operations Support Analyst : 200149
Zephyrhills, FL
Full-time
Hybrid
New Grad, Entry Level
$21/hr - $21/hrHKA Enterprises is focused on providing technical and analytical support for Distribution and Customer Experience & Services. The Operations Support Analyst will ensure accurate results that support safety, system reliability, and exceptional customer service while managing customer issues and collaborating with internal teams.
Bookkeeping and PayrollConsultingHuman ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Laura Moore
Responsibilities
Support distribution operations through accurate work order creation, tracking, and close-out
Reconcile work order materials, labor, and equipment to reflect actual field construction
Resolve errors and prepare construction work orders for system close-out
Support asset accounting by accurately reporting units of property
Process and manage bargaining unit payroll and ensure accurate timesheet entry
Provide emergency storm restoration support, including after-hours and weekend availability
Take ownership of customer issues until fully resolved
Assist local leadership with administrative support as needed
Communicate clearly and professionally with internal teams and customers
Work independently while collaborating effectively in a team environment
Qualification
Required
Previous customer service experience with strong customer-focused skills
Strong written and verbal communication abilities
Demonstrated attention to detail and accuracy
Ability to prioritize tasks and exercise sound judgment
Comfortable working independently and within a team
Willingness to support emergency restoration efforts as needed
Company
HKA Enterprises
HKA Enterprises is a staffing and recruiting company that offers contingent labor, direct hire, and payroll services.
Founded in 1977
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Keith O'Connell
Chief Financial Officer
Company data provided by crunchbase