NYC Department of Social Services · 9 hours ago
PROJECT SPECIALIST
Brooklyn, NY
Full-time
Onsite
Mid, Senior Level
2+ years expNYC Department of Social Services is dedicated to fighting poverty and addressing homelessness in New York City. They are seeking a Project Specialist to manage UNIX/Linux infrastructure requests, monitor enterprise server health, and ensure the successful implementation and maintenance of technology solutions.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Work on daily UNIX/Linux Infrastructure requests from HRA DSS/DHS users through the agency’s Service Now system; review the requests and incidents tickets within the UNIX Infrastructure group as well as with the users; attend the Service Now conferences for the requests’ approval and implement the changes after they have been approved
Review daily Enterprise Server activity reports
Monitor and maintain the health of 800+ large-scale enterprise servers including Solaris LDOMs, Zones, Power LPARs, Red Hat Enterprise Virtual servers, and Oracle/IBM hardware appliance, AWS EC2 instances, KVM, OpenShift, Kubernetes, container environments
Setup system policies for server hardware and software configuration on UNIX/Linux servers and AWS instances
Perform the installation, configuration, implementation and upgrade of hardware and software in the UNIX/Linux/AWS/Azure/container environments; perform the tuning based on observability tools such as AppDynamics, Splunk, Pager Duty, and Turbonomics and participate in the evaluation, design, and planning of modernized datacenter solutions on-prem and in cloud environment
Troubleshoot hardware failures, operating system errors, network connection issues, database errors, application errors, security issues, write scripts for system automation, work with various application groups, other system administrators, and hardware/software vendors to resolve server issues, replace defective devices for the entire enterprise server infrastructure
Qualification
Required
APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE
A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in '1' above, including one year in a project leader capacity or as a major contributor on a complex project; or
A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project
In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming
Preferred
Experience in Linux/UNIX System Administrator
Experience with building and supporting highly available and scalable infrastructures
Experience in strong documentation skills
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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