FMNE Insurance · 4 hours ago
Director of Business Analysis & Quality Engineering
FMNE Insurance is seeking a Director of Business Analysis & Quality Engineering to join our growing IT Department. This role is responsible for establishing clarity, quality, and delivery discipline across the organization’s technology initiatives, ensuring that solutions delivered by agile teams are well-defined and aligned with business intent.
Insurance
Responsibilities
Demonstrates the Company’s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork
Regular and timely attendance in the office is an essential function of the position
Business Analysis & Quality Strategy
Establish the vision, standards, and operating model for business analysis and quality assurance across the organization
Ensure BA and QA practices support agile delivery principles, emphasizing collaboration, shared accountability, and continuous learning
Define and evolve organizational expectations and shared standards for requirements clarity, acceptance criteria, testing depth, and quality outcomes across teams
Agile Delivery Enablement
Ensure Business Analysts and QA Engineers are embedded within agile teams and operating as integral contributors to delivery outcomes
Partner with product, delivery, and engineering leadership to improve backlog quality, refinement practices, and readiness for development
Promote appropriate consistency in approaches to definition of ready, definition of done, and quality validation across teams
Quality Engineering & Test Automation
Provide strategic direction for quality engineering practices, including test automation, test strategy, and tooling
Guide and support the Lead QA Engineer in establishing and evolving the organization’s automated testing framework and quality architecture
Ensure automation efforts are aligned with delivery priorities and reduce regression risk while improving speed and confidence
Operational Leadership & Continuous Improvement
Establish metrics and feedback loops to assess quality, rework, defect trends, and delivery effectiveness
Identify systemic issues impacting quality or clarity and drive corrective action at the organizational level
Continuously refine BA and QA processes to improve flow, predictability, and outcomes
Reduce delivery and operational risk by improving clarity, shared understanding, and early validation of business intent
People Leadership & Capability Development
Lead, mentor, and develop BA and QA leaders and practitioners
Establish clear role expectations, career paths, and growth opportunities within analysis and quality disciplines
Foster a culture of accountability, professionalism, and continuous improvement
Develop and execute a long-term capability roadmap for business analysis and quality engineering, including skills progression, role evolution, and succession planning
Cross-Functional Partnership & Governance
Collaborate closely with software development, product development, data, infrastructure, and information security leaders to ensure cohesive delivery practices
Provide input into delivery planning, risk assessment, and prioritization from a requirements and quality perspective
Partner with vendors and external delivery partners to ensure alignment with organizational standards and expectations
Alignment with Business and IT Strategy
Work closely with the VP of IT Strategy to align BA and QA capabilities with enterprise goals and technology roadmaps
Ensure analysis and quality practices evolve in support of business growth, regulatory requirements, and organizational maturity
Represent the BA and QA perspective in leadership discussions related to delivery, risk, and organizational change
Qualification
Required
Bachelor's degree in Information Systems, Business, Computer Science, or a related field
10+ years of experience in business analysis, quality assurance, or technology delivery roles
5+ years of experience leading BA, QA, or delivery enablement teams
Demonstrated experience operating within agile or iterative delivery environments
Strong understanding of agile delivery, business analysis practices, and quality engineering principles
Proven ability to lead teams that operate within cross-functional delivery models
Experience establishing standards without creating unnecessary bureaucracy
Ability to balance rigor with pragmatism in fast-moving delivery environments
Strong communication skills and the ability to influence technical and business stakeholders
Preferred
A master's degree
Experience in regulated or complex business domains
Agile-related certifications or experience
Benefits
Health insurance
Generous 401K
Employee wellness program
Hybrid work-from-home policy for eligible employees
Pension plan
Company
FMNE Insurance
FMNE Insurance (Formerly Farmers Mutual of Nebraska) provides security and peace of mind by delivering insurance products that are responsive to your needs and supported by our exceptional service and financial strength.