Sparks Group · 10 hours ago
Customer Service Representative
Peachtree City, GA
Contract
Onsite
Entry, Mid Level
2+ years expSparks Group has partnered with a leading Aviation Manufacturer transforming the aerospace industry. They are seeking a dedicated Customer Order Specialist responsible for responding to customer inquiries and processing orders for spare parts. This role provides logistical sales and technical product support for customers related to material, logistics, and supplier issues.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Dana Antayhua, CSP
Responsibilities
Process customer orders, quotes, general logistics, etc
Provide clients with part availability, costs, sourcing, delivery times, and any other requested information
Follow-up with international counterpart to ensure all efforts are being made to satisfy orders supplied via production and suppliers
Ensure customer shipping specifications are followed for critical orders and resolve discrepancies working with internal and external customers
Provide feedback and reporting to supplier management group on supplier performance
Ensure shipping directions are following properly for urgent orders
Qualification
Required
Associates degree in relevant field or an equivalent combination of experience and education is required
2-3 years of experience in a fast-paced environment
Excellent Verbal and Written communication skills
Knowledge of Google Suites (Sheets, Docs, Gmail and Slides)
Position requires a criminal background check
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase