IT Operations Manager jobs in United States
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Metron Inc. · 1 day ago

IT Operations Manager

Metron Inc. is an employee-owned company dedicated to delivering innovative solutions for national security challenges. They are seeking an IT Operations Manager to lead the technical aspects of their IT infrastructure and support services, ensuring security and reliability across a hybrid environment.

ConsultingCRMGovernmentInformation TechnologySoftware
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Lead day-to-day IT operations across on-prem and cloud environments, ensuring the security and reliability of infrastructure and services
Manage team of 10+ individuals (Help desk, Network Engineers, etc.) and ensure hiring, training, and performance metrics are routinely met
Own and deliver IT projects from planning through execution across the organization
Lead disaster recovery and business continuity operations, including backups, testing, incident response, and coordination with leadership
Enforce security controls and ensure compliance with CMMC and related standards
Manage technical compliance activities such as patching, system hardening, access controls, and audit preparation
Oversee IT service platforms and Helpdesk Team; Mentor junior staff and provide hands-on troubleshooting guidance
Manage vendor relationships, always looking for ways to optimize cost and performance

Qualification

IT operations managementCloud platformsSecurity complianceActive DirectoryDisaster recoveryNetwork administrationCybersecurity best practicesTroubleshooting skillsCertifications Security+Certifications CISSPCertifications etc.CommunicationLeadership experience

Required

Experience in cleared or highly regulated environments
Strong communication skills with the ability to translate technical concepts to non-technical stakeholders
U.S. citizenship; ability to pass a background check
Active or eligible for Top Secret security clearance
Bachelor's degree in a related field or equivalent relevant experience

Preferred

10+ years of IT operations, systems, or network administration experience, including leadership or senior technical responsibilities
Experience with Windows 11, Windows Server, Ubuntu, RHEL, macOS, iOS, and/or Android operating systems
Hands-on experience with Active Directory, networking, virtualization (Nutanix, Hyper-V, VMware), and/or cloud platforms (Azure/M365, AWS, Oracle Cloud)
Experience with backup and disaster recovery
Working knowledge of NIST 800-171 and cybersecurity best practices
Experience implementing security controls (patching, endpoint protection, vulnerability remediation, access management)
Audit support or policy writing experience is preferred
Excellent troubleshooting skills and ability to perform under pressure
Certifications such as Security+, CISSP, Network+, or ITIL are a plus

Company

Metron Inc.

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Metron is an award-winning, trusted provider of advanced research, scientific, and software solutions for government and commercial markets.