Vortex Optics · 11 hours ago
Distribution Systems Specialist - Operations
Madison, WI
Full-time
Onsite
Entry, Mid Level
2+ years expVortex Optics is a company dedicated to operational excellence and customer satisfaction. They are seeking a detail-oriented Operations Systems Specialist to support system implementations and workflow improvements, enhancing operational efficiency and business growth.
ApparelConsumer GoodsE-CommerceFashionRetailSports
No H1B
Responsibilities
Serve as the systems expert for the Operations department within the Deposco WMS and SAP by Design ERP system
Assist in leading business workflow mapping processes, working with area leadership to identify new workflows, and using necessary tools to complete and maintain record of workflows
Work cross-functionally to ensure workflows allow business units to exceed customer expectations in every interaction
Support implementations within the Operations department of system enhancements or new systems as needed
Create and maintain Best Practices and Work Instructions for all processes
Train team members on new or enhanced systems and workflows to a high standard to enhance performance in both tasks and culture
Solicit feedback from users to drive new requirements and future enhancements
Solve systemic problems to provide both immediate fixes and long-term fixes that sustain business demands
Represent Operations on cross-functional teams to remove pain points created by short-term fixes complete to aid other business units
Serve as Super User for all new systems within the Operations department to include ERP, WMS, WCS, Automated Material Handling, or other technology implemented for future use
Work with IT to develop reporting tools and suites and partner with area leaders to use effectively
Maintain technology post implementation to include managing software updates/upgrades, pre-update testing, post-update validations, and user acceptance
Fill in or cover operational department leadership as necessary to aid in maintaining daily operational expectations
Develop and coach team member performance to uphold a positive culture through consistent and fair practices
Support and follow safety procedures in accordance with approved training; remedy and report any dangerous conditions immediately
Demonstrate positive work habits, strong communication and a customer-focused mindset in all interactions
Understand the organization’s structure and services to positively impact business performance
Qualification
Required
2+ years of experience in operations, systems support, or a related role
Working knowledge of inventory management processes
Experience supporting projects, system updates, or process changes
Project management experience
System implementation involvement or support role
Emotional intelligence that can bridge people to the systems they use
Excellent written and verbal communication skills
Preferred
System implementation in business-wide environments
Six Sigma or LEAN manufacturing principles experience or desire to pursue certification
Benefits
Great health, dental and vision insurance
Paid time off (PTO) and holidays
401(k), life insurance and short- and long-term disability
Employee Ownership Opportunities
Various onsite amenities including a fitness center, a nature preserve with walking trails and dog friendly work areas
Neighboring daycare facility
Casual and flexible work environment
Employee discounts on industry leading products
Company
Vortex Optics
Vortex Optics is a sporting goods company offering rifle scopes, binoculars, apparel and optical accessories
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joe Hamilton
President & CEO
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