CACI bv · 22 hours ago
Voice Engineer
High Point, NC
Full-time
Onsite
Mid, Senior Level
$72K/yr - $150K/yr
5+ years expCACI’s Enterprise IT (EIT) division is seeking skilled Voice Engineers to lead the design, implementation, and optimization of voice infrastructure. The role requires a deep understanding of voice technologies and network engineering principles, with responsibilities including the design and maintenance of voice communication systems within the organization.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design and architect voice communication systems, including VoIP, PBX, and unified communications platforms
Develop detailed system specifications, diagrams, and documentation to guide implementation and maintenance
Ensure voice systems align with organizational standards, policies, and industry best practices
Integrate voice systems with other IT infrastructure components, such as network, security, and data systems
Collaborate with IT teams to ensure seamless integration and interoperability of voice systems with existing technologies
Evaluate and recommend new voice technologies and solutions to enhance system performance and capabilities
Oversee the implementation and deployment of voice systems, ensuring adherence to design specifications and timelines
Coordinate with vendors, contractors, and internal teams to execute system deployments
Conduct testing and validation of voice systems to ensure functionality and reliability
Monitor system performance and implement improvements to enhance voice communication quality and reliability
Develop and maintain documentation for system configurations, procedures, and troubleshooting guides
Engage with key stakeholders to gather requirements, secure buy-in, and ensure voice systems align with business objectives
Optimize resource utilization and implement scaling strategies to meet changing demands
Maintain accurate documentation of virtualization configurations, procedures, and troubleshooting steps
Prepare reports on system performance, issues, and recommendations for improvement
Troubleshoot complex problems and work with cross-functional teams to resolve incidents
Qualification
Required
Secret security clearance or US citizen ability to obtain Secret clearance
Technical bachelor's degree in Computer Science, Information Technology, Telecommunications or a related field of study
Must have experience in voice system architecture, design, and implementation (High School diploma or associate degree plus additional years of experience may be considered in lieu of bachelor's degree requirement) - Required experience per career level: 5+ years of experience required for intermediate level, 7+ years required for senior and 11+ for Subject Matter Expert
Certified Voice Engineer (CVE) or equivalent
Certified Information Systems Security Professional (CISSP) or equivalent
Certified Unified Communications Professional (CUCP) or equivalent
In-depth knowledge of voice communication technologies (e.g., VoIP, SIP, PBX)
Proficiency in network protocols, security, and IT infrastructure
Strong communication and interpersonal skills
Specific Skills: Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio)
Preferred
Active Secret security clearance
Experience with cloud-based voice solutions and unified communications platforms
Knowledge of industry-specific regulations and compliance requirements related to voice communications
Experience working with DoD or US Army programs
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase