Beebe Healthcare · 3 hours ago
COMMUNICATIONS - SYSTEMS ANALYST
Lewes, DE
Full-time
Onsite
Entry, Mid Level
$30.60/hr - $47.43/hr
2+ years expBeebe Healthcare is an inclusive team located in a vibrant, coastal community. They are seeking a Communications - Systems Analyst to develop, install, modify, and maintain a hospital-wide telephony system while ensuring optimum system usability and customer reliability.
Health CareHealth DiagnosticsMedicalProfessional Services
Responsibilities
Develop, install, test and maintain hospital wide telephony system using industry accepted tools or procedures to accomplish
Promote and achieve optimum system usability and customer reliability through effective processes and thorough documentation
Investigate problems, malfunctions in the core or remote modular system(s)
Works with other team members and or vendor personnel and determine corrective action to maintain a viable and productive environment
Work with IS staff, end-users and system owners to test and modify the telephony applications (i.e.. ACD design, auto-outward or predictive dialing) and resolve operational issues, working with key stake holders and vendor team to obtain sign-off on solutions before implementing
Monitor total system performance and capacities, identify, obtain approval, and implement improvements to optimize system productivity
Define, know and follow procedures and standards and provide appropriate documentation per established standards and recommend new standards where applicable
Take on a number of different tasks simultaneously and complete projects on time
Work with team of IS and end-user professionals in the ongoing development and support of core and remote modular business systems
Rotation through on-call schedule with other telecom members is expected
Maintain strong and professional communications with Operations Manager as well as other team/staff members to ensure a productive and cooperative environment
Adapts communication style to the particular situation or audience
Qualification
Required
Two years in telecommunications with high level public contact required
Possess telecommunications knowledge
Excellent written and verbal communication skills
Able to own multiple projects and manage them to completion, meeting time sensitive timelines etc
Clear Communication Skills Both Written And Verbal
Knowledge Of Basic Computer Programs
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills To Provides Customer Service To Patients, Team Members And Visitors
Knowledge Of Basic Evs Equipment
Associates Degree in related field
Benefits
Sign-on and Referral Bonuses for select positions
Tuition Assistance up to $5,000
Paid Time Off
Long Term Sick accrual
Employer Contribution Plan
Free Short and Long-Term Disability for Full Time employees
Zero copay for drugs on prescription plan for certain conditions
College Bound 529 Savings Plan
Life Insurance
Beebe Perks via Work Advantage
Employee Assistance Program
Pet Insurance
Company
Beebe Healthcare
Beebe Healthcare delivers a range of emergency, outpatient, inpatient and diagnostic services.
1001-5000 employees
H1B Sponsorship
Beebe Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Late StageLeadership Team
David Akira Tam MD MBA FACHE CPHE
President and CEO
Ashley Addison Foster
Senior Vice President, Chief People Officer
Recent News
bloomberglaw.com
2024-12-11
2024-11-05
Company data provided by crunchbase