Shoplift · 12 hours ago
Revenue Analyst
United States
Full-time
Remote
Mid Level
$110K/yr - $120K/yr
3+ years expShoplift is an innovative A/B testing platform designed for Shopify merchants, aiming to optimize their revenue growth. The Revenue Operations Analyst will be responsible for enhancing sales performance through effective systems, processes, and coaching, ensuring the sales team executes flawlessly and efficiently.
AnalyticsArtificial Intelligence (AI)E-Commerce PlatformsRetail TechnologySaaS
Responsibilities
Own Gong from end-to-end: Admin, rollout, adoption, and maximizing value across the team
Build curated call libraries (best discovery, demos, objection handling, closing calls) for onboarding and ongoing training
Design structured coaching programs using reps' actual calls with performance scorecards (talk-time ratios, question quality, objection handling, pricing confidence)
Create 30/60/90 day ramp plans with listening assignments, feedback loops, and skill-building milestones
Run deal reviews and pipeline inspection using call recordings to surface risks and opportunities
Conduct win/loss analysis from calls to identify what's working and refine messaging
Build and maintain talk tracks, battlecards, and snippet libraries based on real call performance
Design and execute new hire onboarding programs that get AEs productive fast
Develop training materials, playbooks, and ongoing skill development programs for the sales team
Create performance management frameworks and scorecards that help managers identify coaching opportunities
Track rep performance metrics and surface insights proactively to leadership
Build systems and frameworks that free managers to coach instead of handling admin work
Design ramp plans, coaching templates, and 1:1 structures for sales managers
Partner with sales leadership on team performance reviews, quota attainment tracking, and skill gaps
Support partner managers with activity tracking, pipeline visibility, and performance management
Ensure partnership activity is documented, revenue attribution is accurate, and commissions are transparent and timely
Collaborate with leadership on sales team scaling—what infrastructure needs to exist as we grow
Manage commission tracking and payout systems for AEs and partner managers
Partner with external rev ops agency on forecasting, pipeline reporting, and CRM hygiene
Build dashboards and reports that give leadership visibility into team performance
Maintain HubSpot workflows and automation for sales processes
Track key metrics (quota attainment, win rates, sales cycle length, average deal size) and surface trends
Qualification
Required
3-5 years in sales enablement or revenue operations (ideally B2B SaaS), with a track record of improving sales performance
Deep Gong experience (this is non-negotiable)—you've implemented it, driven adoption, and used it to improve sales outcomes
Sales coaching DNA —you understand what makes great salespeople great and can translate that into training and frameworks
Process-builder mindset —you see broken workflows and instinctively know how to fix them
Strong Excel/Google Sheets skills —pivot tables, formulas, commission modeling (this still matters)
Detail-oriented with high accuracy standards —commission errors destroy trust; you don't make them
Excellent communication —you can train a new hire, coach a struggling rep, and present performance data to leadership
Preferred
HubSpot CRM experience (workflows, pipelines, reporting)
Background in sales or customer success (you understand how deals work)
Experience with commission software (Spiff, CaptivateIQ, QuotaPath)
Familiarity with partner/channel enablement
Benefits
Comprehensive medical, dental, and vision coverage
Generous PTO including paid parental leave
Professional development budget
Company
Shoplift
Shoplift is the first A/B testing platform purpose-built for Shopify stores.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.5MKey Investors
Loeb.nyc
2023-01-01Seed· $2.5M
Leadership Team
Jason Boit
Co-Founder and CPO
Company data provided by crunchbase