InterSources Inc · 1 month ago
Computer Operator – Intermediate
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise with over 18 years of experience in providing IT Consulting Services. They are seeking a Computer Operator to perform billing data extraction, maintain dashboards, and provide support for ticketing systems while communicating effectively with staff and consultants.
Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware
Responsibilities
Perform monthly billing data extraction from SolarWinds
Prepare, analyze, and transpose billing data using Microsoft Excel
Support automation of recurring billing and reporting tasks
Maintain and update the MITS Executive Dashboard and Power BI reports
Assist with asset management and inventory tracking activities
Document operational procedures and workflows; coordinate updates with the technical writer
Provide Tier 1 support for the BMC Footprints ticketing system
Assist the Footprints administrator with updates to forms, workspaces, FAQs, and system changes
Communicate clearly and effectively with Clemson staff and contracted consultants
Support internal teams with administrative and reporting requirements as directed
Qualification
Required
2+ years of hands-on experience with Microsoft Excel (queries, analytics, reporting, data manipulation)
2+ years of experience with Power BI (dashboards, reporting, visual analytics)
1+ year of experience with the BMC Footprints ticketing system
Strong written and verbal communication skills
Ability to collaborate with technical and non-technical stakeholders
Ability to work independently, multi-task, and maintain attention to detail
High School Diploma with 2+ years of relevant experience, or Bachelor's Degree in any field
Preferred
Experience with Release Management
Experience with Change Management
Experience with Incident Management
Experience participating in software upgrades or environment enhancements
Exposure to healthcare IT, Medicaid systems, insurance IT, or eligibility systems (not required but beneficial)
Company
InterSources Inc
Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.
H1B Sponsorship
InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (16)
2022 (1)
2021 (7)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-11-07
Company data provided by crunchbase