MenuMetric · 4 hours ago
Customer Support Specialist
Eau Claire, WI
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $42K/yrMenuMetric is a fast-growing retail software company seeking a passionate Customer Support Specialist. The role involves providing best-in-class support to clients, troubleshooting inquiries, and assisting in the setup of new accounts.
AutomotiveComplianceManagement ConsultingSoftware
Responsibilities
The Customer Support Specialist is a professional who is responsible for troubleshooting questions, comments and complaints regarding dealerships via phone, email, and live chat
Working to establish and maintain excellent customer relationships
They will also assist in the setup and testing of new accounts
Qualification
Required
Strong verbal and written communication
Customer service experience in person or by phone
Organized and structured
Troubleshooting and problem-solving
Computer proficiency
Microsoft Word and Excel
Preferred
Sales experience: automotive, RV, marine or powersport job experience
High school or equivalent
Benefits
Flexible schedule with the freedom to work from home after training period
Paid Time Off
Retirement Benefits (Simple IRA)
Work in a fun and friendly culture
Opportunity to grow into a higher level position with a quickly expanding company
Flexible schedule
On-the-job training
Paid time off
Professional development assistance
Work from home
Company
MenuMetric
MenuMetric is a software company created for sales process.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Adam Resnick
Founder and CEO
Phil Imbery
Chief Operating Officer
Company data provided by crunchbase