Children's Minnesota · 7 hours ago
Unit Operations Coordinator - NICU
Minneapolis, MN
Part-time
Onsite
Entry Level
1+ years expChildren’s Minnesota is one of the largest pediatric health systems in the United States, dedicated to providing care exclusively to children. The Unit Operations Coordinator plays a crucial role in delivering exemplary customer service to families, staff, and visitors, while also providing administrative support and facilitating communication between departments.
Child CareHealth CareHospital
Responsibilities
Provides exemplary customer service to families, staff, providers and visitors, both in-person and by phone
Answers questions, warmly, promptly, and correctly, and problem solves as needed
Provides first response to phone calls that come into the units
Arranges for deliveries to patients rooms
Directs visitors to their destinations
Maintains a safe, welcoming environment at all times, modeling service excellence to the organization
Acts as the key liaison to other departments and provides other disciplines with the tools for their jobs
Supports patient care on the unit(s) and provides overall administrative support for the unit
Acts as the unit(s) technology resource
May be required to float to other hospital departments as needed based on need
Qualification
Required
High school diploma preferred
1-year of experience in a patient care setting preferred
Outstanding professional and positive customer service skills essential
Positive attitude
Exceptional problem solving skills
Strong computer skills such as Microsoft word, excel or hospital technology systems
Ability to coach others with hospital technology systems
Competent with basic medical terminology
Demonstrates excellent interpersonal, written and verbal communication skills with a clear understanding of English language (reading, writing and speaking)
Self-directed, organized, and problem solver
Ability to multitask, direct and support information processes on patient care units, work independently and within a team
Benefits
Medical
Dental
Vision
Retirement
Other fringe benefits
Company
Children's Minnesota
Children's Minnesota is a social services group that provides care for infants and children.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
Hyundai Hope On Wheels
2022-09-27Grant· $0.3M
Leadership Team
Brenda McCormick
Chief Financial Officer and Senior Vice President
Andrew Pugh
SVP and Chief Legal Officer
Recent News
2025-12-10
Company data provided by crunchbase