Pride Health · 4 hours ago
Customer Service Representative
Lees Summit, MO
Contract
Onsite
New Grad, Entry Level
$17/hr - $17/hrPride Health is a healthcare staffing organization seeking a dedicated HR Service Center Representative to support their client's medical facility in Lees Summit, MO. The role involves responding to HR-related inquiries and assisting employees with benefits, policies, and performance management while maintaining accurate records of interactions.
Health CareHuman ResourcesInformation Technology
Hiring Manager
Shagufta Khan
Responsibilities
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview
Review and edit information collection during the interview for quality assurance purposes
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results
Learn the specific requirements stipulated by each client company
Respond to the needs and request of clients, staff and management in a professional and expedited manner
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position
Qualification
Required
High School Diploma or equivalent
Bilingual In Spanish
Preferred
Associate's Degree
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
Employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts with preferred vendors
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
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