Aptean · 4 hours ago
Senior Manager, Functional Consulting
United States
Full-time
Remote
Senior Level
7+ years expAptean is a global leader in ERP solutions, transforming various industries with targeted software solutions. The Senior Manager, Functional Consultants will build and scale a consulting organization, leading a team to ensure successful implementation of ERP and EDI projects while enhancing employee growth and customer satisfaction.
Developer PlatformEnterprise Resource Planning (ERP)Enterprise SoftwareSoftware
Responsibilities
Heads and leads ERP and EDI implementation and delivery for all EDI Direct and EDI One implementation projects, including managing the ERP EDI product delivery team
Escalation management for internal and external stakeholders for ERP AND EDI projects
Reduce project backlog as well as ‘time to value’ and ‘time to delivery’ through standard process improvement and leveraging AI for efficiency and automation
Trains new consultants in product delivery and methodology. Detailed onboarding process should be maintained and followed for all new hires
Develops, reviews and maintains implementation methodology and supporting materials that are consistent with customer needs. Monitors effectiveness in satisfying customer needs
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Uses Aptean tools such as Culture Amp to conduct regular and periodic one-on-one sessions with direct reports
Coordinates and conducts regular team meetings to communicate pertinent Company and team information; ensures that good lines of communication and good working relationships are maintained with all personnel involved in the implementation process, both internal and external. Ensures that team visits customer sites as required; treats customers in a professional manner; and follows up rapidly on all requests for information, support and services
Maintains open lines of communication with customers, employees and third parties
Ensures Team remains current on products, optional modules, and areas of specialization with regard to product changes and enhancements; develops expert, specialized application/Team knowledge by using available documentation and attending training classes
Maintain a certain percentage of employee utilization while continuing to keep team up to date on software enhancements and assist other departments as necessary. (Typically, 65% on average.)
Participates in sales presentations for new prospects on an as-needed basis. Assists in the analysis of consulting projects to determine the degree of difficulty involved and the number of days necessary to complete the project
Qualification
Required
7+ years' experience in Implementations and Professional Services
3+ years' experience managing direct reports
Strong background in manufacturing or supply chain industries
Company
Aptean
Aptean provides enterprise software solutions to the process manufacturing, distribution, and financial services industries.
1001-5000 employees
H1B Sponsorship
Aptean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (3)
2022 (3)
2021 (5)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$2.16BKey Investors
Clearlake Capital GroupCharlesbank Capital PartnersThoma Bravo
2024-07-01Private Equity
2024-01-31Debt Financing· $2.11B
2022-10-10Secondary Market
Leadership Team
TVN Reddy
Chief Executive Officer
Jenny Peng
Chief Technology Officer
Recent News
2026-01-12
2025-11-20
Company data provided by crunchbase