NEOGOV · 5 hours ago
Public Works Administrative Specialist
NEOGOV is a key player in providing administrative support for the City of Fridley. The Public Works Administrative Specialist serves as a central point of contact for residents and vendors, focusing on work orders, purchasing, budgeting, and regulatory reporting to enhance public services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Acts as a first point of contact for customers, vendors and contractors, in collaboration with other department staff. Prioritizes workflow and communicates with maintenance personnel and other department staff. Tracks and monitors customer requests to ensure timely and satisfactory resolutions
Independently responds by email, phone, and in person to routine customer inquiries related to Public Works
Tracks and monitors compliance related to excavation notices, permits, and training and prepares relevant submissions
Responsible for developing and maintaining filing and archiving systems consistent with City records retention policies
Responsible for processing invoices and assisting with budget reporting for all divisions of Public Works. Supports the administrative needs associated with the annual budget and Capital Investment Program processes
Performs administrative tasks for fleet management
Maintains fuel system records, prepares reports, and codes fuel security cards
Performs data entry and inventory reports
Manages vehicle registration, titles and other DMV issues
Records and reports fuel orders, repairs, and fuel tax refunds
Assists in entering and updating GIS asset data, entering and updating data, and using mapping in the department’s asset management system in collaboration with and under the guidance of coordinating staff
Assists with the procurement of staff safety equipment and uniforms
With guidance from the Assistant Public Works Director, completes regulatory reporting for local, State, and Federal agencies, as well as monthly reports
Assists department staff with administrative tasks associated with recruitment for seasonal employees in order to comply with all necessary policies and procedures
Helps draft articles for city publication, vendor solicitations, and communications for employees
Performs administrative duties such as data gathering and interpretation, data analysis, report preparation, and preparation of informational handouts and applications
Responsible for data entry, updating and on-going management of department electronic data, including public-facing data such as department web sites, in collaboration with the Assistant Public Works Director
Assists in review, assignment, and communication of permit applications and related fees, assists in scheduling field inspections, including contact with applicants
Perform other job-related duties as assigned or apparent
Qualification
Required
Two-year associate degree or vocational training in related field
Minimum of three years of related work experience
Advanced proficiency with all Microsoft Office products (Excel, Word, Outlook, Power Point)
Skill in the use of specialty software for business or government
Comprehensive knowledge of contemporary office and administrative practices and procedures
Must be familiar with city organization and operation of municipal services or be able to rapidly acquire this knowledge
Must have strong organizational skills including the ability to establish and maintain an effective filing system for the department
Ability to learn specialty software and its efficient implementation
Ability to create and organize data and documents
Ability to interpret regulations and ordinances accurately and consistently
Ability to handle a variety of assignments and problems under moderate supervision within standard operating procedures
Ability to demonstrate a high level of independent self-motivation with regard to all aspects of work
Ability to apply procedures, policies and precedents using moderate analytical ability to adapt standard methods to fit facts and conditions using generally prescribed procedures
Ability to exercise significant independent judgment and initiative in prioritizing and handling various administrative details
Ability to respond to citizen concerns in a courteous and tactful manner
Basic knowledge of Public Works processes, terminology, materials, city ordinances, and construction standards
Comprehensive knowledge and command of grammar, spelling, arithmetic, and vocabulary
Ability to type with reasonable speed and accuracy
Must have considerable personal computer experience, including advanced proficiency in the use of all Microsoft products: Word, Excel, Outlook, Publisher, and PowerPoint
Ability to establish and maintain effective working relationships with other employees
Ability to consistently demonstrate core values of professionalism, integrity, accountability, self-motivation and teamwork
Preferred
Previous experience in a City, County, or other local government agency
Knowledge of data entry and inventory procedures
Skill in electronic document management and filing systems
Understanding of Public Works specialty software
Experience preparing reports and permit processing
Working knowledge of asset management systems and/or GIS systems
Benefits
Life, medical, and dental insurance
Flexible spending account program
Short- and long-term disability
Eighteen (18) days of annual leave per year
Thirteen (13) paid holidays per year
Employee wellness program
Paid Parental Leave
Tuition reimbursement
Deferred compensation, Roth and Public Employees Retirement Association
Employer's share of payments to workers' compensation
Unemployment compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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