Auctane · 1 day ago
Sr. Product Operations & Insights Analyst
Austin, TX
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expAuctane is a company dedicated to helping businesses with their mailing and shipping needs. The Senior Product Operations & Insights Analyst will define and track metrics that drive product and business impact, act as a liaison between product and analytics teams, and lead executive-level reporting to inform strategic decision-making.
E-CommerceLogisticsSoftware
Responsibilities
Define, track, and optimize key product and business metrics to measure performance, engagement, and growth across Auctane’s product portfolio - including Product Market Fit and Product Engagement
Establish data-driven frameworks that enable the product team to prioritize initiatives based on measurable impact
Build and maintain product metric waterfalls and cohort analyses to understand user behavior, retention, and monetization
Conduct deep-dive analyses to uncover trends, diagnose issues, and identify strategic areas of opportunity within the Auctane product portfolio to drive business impact
Own the Auctane Product Organization’s performance reporting to the Board of Directors and Executive Leadership Team
Develop clear and compelling data-driven narratives that communicate business impact, trends, and opportunities to executives
Standardize board-ready dashboards and reports, ensuring accuracy, consistency, and clarity in key performance updates
Work closely with finance and analytics teams to align financial forecasting and revenue impact models with product initiatives
Serve as the primary bridge between product and analytics, ensuring alignment on data priorities, methodologies, and insights
Partner with engineering, product, and data science teams to improve data instrumentation and tracking
Work with product managers to define and validate baseline metrics, setting clear quarterly and annual targets for performance measurement
Translate complex data into actionable insights and recommendations for product teams, executives, and cross-functional stakeholders
Develop and refine experimentation frameworks (A/B testing, feature impact analysis, etc.) to optimize product decisions
Build and maintain interactive dashboards that provide real-time visibility into product and business performance
Establish baselines for key product and business metrics, ensuring teams have clear benchmarks for measuring success
Lead quarterly and annual forecasting efforts, ensuring alignment with company-wide goals and business strategy
Ensure data integrity, governance, and accuracy across all reporting systems
Prepare and present data-driven recommendations to the Product team
Identify and quantify new opportunities for revenue growth, user engagement, and operational efficiency
Create predictive models and scenario planning tools to support strategic decision-making
Establish best practices for measuring success and defining ROI on product investments
Qualification
Required
8+ years of experience in data analytics, product analytics, business intelligence, or a related field
Strong proficiency in SQL, Python, or R for data analysis
Expertise in BI tools (Looker, Tableau, Power BI, Amplitude, or similar) for dashboard creation and reporting
Deep understanding of financial modeling, revenue analysis, and strategic forecasting
Experience presenting insights to the Board of Directors and ELT, with a strong ability to communicate complex data clearly
Strong background in A/B testing, cohort analysis, and experimentation frameworks
Proven ability to translate data into compelling narratives for non-technical stakeholders
Strong project management skills with a data-driven and business-impact mindset
Preferred
Data analysis in SQL, presentation of data
Experience working with an income statement or knowledge about revenue and business drivers
Presenting data in a BI tool (preferably Looker)
Modeling the financial impact of strategic initiatives, including sensitivity analysis
Generalized linear modeling or clustering
Relational database concepts with expert knowledge of SQL
Modeling investment opportunity or financial planning
One or more (1+) years of experience managing and developing business intelligence solutions, such as Tableau, Looker, or Sisense for Cloud Data Teams (preferably Looker)
Experience in a fast-paced, global environment
Strong track record of learning new tools, technologies, and frameworks
Experience with building reports and dashboards in Salesforce
Benefits
Flex Time Off policy
12 paid holidays for all of our US employees
401k employer matching program
Annual merit reviews
Company events
Attractive office space in the heart of central Austin, Texas
Weekly catered lunches at our office
Health and Wellness: medical, dental, and vision plans
Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
Employee Assistance Program: up to 8 free mental health sessions
Gym discounts
Education reimbursement
Employee Referral Program
An inclusive, casual and upbeat work environment
Company
Auctane
Auctane is a team of shipping and software experts with a passion for helping merchants fulfill their most audacious dreams.
1001-5000 employees
H1B Sponsorship
Auctane has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (18)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Credit
2021-10-01Acquired
2021-07-01Debt Financing
Leadership Team
Albert Ko
Chief Executive Officer
Nick Ciubotariu
Chief Technology Officer
Recent News
2025-11-27
2025-10-23
Company data provided by crunchbase