Industrious · 1 day ago
Member Experience Manager - Austin
Austin, TX
Full-time
Onsite
Mid Level
$65K/yr - $75K/yrIndustrious is the largest premium workplace-as-a-service provider, committed to creating great workplace experiences. The Member Experience Manager role focuses on problem-solving, connecting with members, and organizing operations to ensure a smooth experience at the location.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next
Qualification
Required
Candidates must live within an easy commute of Austin, TX
You can hold your own when speaking with a CEO
You're comfortable asking questions about things you don't know
You're proud to represent Industrious in your local market
You actively identify potential members
You deliver exceptional experiences to members
You have a genuine curiosity that aids in consultative sales
You can pull together remarkable events
You love to help
You can confidently identify companies' most important needs
You enjoy being a tour guide and delivering impactful solutions
You know what your community loves and can pull together programming
No member request is too big or too small for you to handle
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient and embrace challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
Founded in 2013
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
2026-01-23
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Company data provided by crunchbase