Member Experience Manager - Austin jobs in United States
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Industrious · 22 hours ago

Member Experience Manager - Austin

positionAustin, TX
timeFull-time
remoteOnsite
seniorityMid Level
money$65K/yr - $75K/yr

Industrious is the largest premium workplace-as-a-service provider, committed to creating great workplace experiences. The Member Experience Manager role focuses on problem-solving, connecting with members, and organizing operations to ensure a smooth experience at the location.

CollaborationCommunitiesCoworkingPropTech

Responsibilities

You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next

Qualification

Consultative salesEvent planningAttention to detailProblem solvingTeam collaboration

Required

Candidates must live within an easy commute of Austin, TX
You can hold your own when speaking with a CEO
You're comfortable asking questions about things you don't know
You're proud to represent Industrious in your local market
You actively identify potential members
You deliver exceptional experiences to members
You have a genuine curiosity that aids in consultative sales
You can pull together remarkable events
You love to help
You can confidently identify companies' most important needs
You enjoy being a tour guide and delivering impactful solutions
You know what your community loves and can pull together programming
No member request is too big or too small for you to handle
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient and embrace challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next

Benefits

Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan

Company

Industrious

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Industrious is a premium flexible workspace provider that redefines the workplace experience.
dateFounded in 2013
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.industriousoffice.com/

Funding

Current Stage
Late Stage
Total Funding
$422M
Key Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M

Leadership Team

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Jamie Hodari
CEO and Co-Founder
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Gentry Long
Chief Commercial Officer (CCO)
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Recent News

Business News
Flex office firm Industrious is seeing major growth. Here's what's driving it
2026-01-23
Bizjournals.com Feed (2025-11-12 15:43:17)
Industrious expands Boston footprint
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
Station Twelve adds 'workplace experience' tenant
2026-01-17
Company data provided by crunchbase