HCLTech · 2 hours ago
Storage Administrator
San Diego, CA
Full-time
Onsite
Senior Level, Lead/Staff
$64K/yr - $114K/yr
8+ years expHCLTech is seeking a Storage Administrator to provide level 3 operations support for storage environments. The role involves administering and troubleshooting complex multi-platform storage systems, while also mentoring junior team members.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Responsibilities
Administer, maintain, troubleshoot, and support large complex multi-platform Storage environment that includes large fibre channel SAN with multiple directors, servers, storage frames technologies
Perform root cause analysis for major issues and also provide workarounds to ensure business continuity
Identify, analyse and resolve problems specifically on storage, backup and in general, cross platform environments
Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes. Review the change plan and documentation prepared by level 2 engineers or peers
Participate in CAB meetings as needed and assist change manager in techno-operations decision process
Assist in the creation of processes and procedures required for service delivery
Perform routine, planned and emergency maintenance (change planning and implementation) of storage data canter equipment
Identify single-point-of-failure and plan to mitigate the same
Fulfil critical / complex service requests
Availability and capacity planning and management: keep a track of uptime and capacity utilization of storage systems and publish reports to management
Execute additional tasks given to meet internal IT projects milestones and willingness to put additional hours when ever required
Ensure all services are delivered as per agreed SLAs/OLAs, quality and scope
Update and close tickets, update documents (such as handover documents, root cause analysis, analysis and recommendations to reports, post incident reviews) in a timely manner with high quality
Communicate with and log calls with vendors or 3rd parties where necessary in order to resolve issues related to storage technologies
Train oversee tasks executed by junior members and stand in for them if needed
Suggest, influence and implement improvements in the environment (such as issue optimization, automation, streamlining process, etc.), thereby contribute to improvement of overall operations delivery and client satisfaction
Qualification
Required
8 – 10 years work experience relevant to enterprise level storage and backup platforms in particular EMC Storage
Should be a subject matter expert in: EMC VMAX/Powermax, Isilon and Dell ECS series storage arrays
Excellent Administration/Design and Implementation knowledge in EMC VMAX, Isilon & ECS arrays
Excellent Administration/Design knowledge in Storage replications
Broad and in-depth knowledge of SAN technologies design, planning, implementation, and maintenance
Experience on troubleshoot and maintain SAN infrastructure performance, hardware, and connectivity
Very good experience on Cisco and Brocade series FC switches
Very good experience on SAN storage provisioning, LUN masking, SYMCLI and zoning
Experience on Storage capacity planning, performance analysis, monitoring, reporting
Very good understanding NFS, CIFS, and Fiber Channel protocols
Very good experience in supporting and managing the replication (SRDF, SYNCIQ)
Experience supporting and troubleshooting medium to large scale, multi-site, enterprise storage environments
Knowledge on multiple operating systems like windows, Linux and UNIX
Basic experience on Cisco Nexus Series Switches is an added advantage
Hands on experience of working on monitoring tools / management platforms
Good understanding of operational framework like ITIL/ITSM, operations process
Excellent communication skills – verbal and written
Willingness to work in shifts and provide on call support in a 24x7 environment
Preferred
Relevant certifications are added advantage (either of EMC and NetApp, Brocade, Cisco)
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
Business Wire
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase