CCMC · 4 hours ago
Director of Accounting Operations
Scottsdale, AZ
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCCMC is seeking a Director of Accounting Operations to provide strategic and operational leadership across various financial operations including Accounts Receivable and Accounts Payable. This role involves driving scalable processes, enhancing operational excellence, and managing cross-functional teams to support the company's growth and client-related needs.
ConsultingInformation TechnologyLegal
Responsibilities
Provide strategic and operational oversight of Accounts Receivable, Accounts Payable, and Customer Service, directly managing leaders across Billing, Collections, AP, and Customer Service
Lead and support administrative functions within Accounting Operations to ensure alignment, efficiency, and accountability
Establish, monitor, and report on key performance indicators (KPIs) across both existing and newly acquired entities
Partner closely with the Director of Process Improvements to drive automation, standardization, and continuous improvement initiatives
Collaborate with cross-functional leaders to identify operational gaps, implement solutions, and support scalable growth
Partner with internal leadership to develop and enhance training programs, learning platforms, and documentation to promote consistency and employee development
Strengthen communication with on-site and remote teams through regular touchpoints, feedback loops, and leadership engagement
Participate in client and partner meetings as needed to provide operational insight, resolve escalations, and support customer satisfaction and retention
Develop, implement, and enforce policies and procedures to ensure compliance, strong internal controls, and operational excellence
Champion a customer-centric, solutions-oriented culture aligned with company growth and retention goals
Oversee all billing, collections, bankruptcy, and administrative AR functions
Manage banking and payment integrations related to receivables
Oversee print house integrations and key AR vendor relationships
Participate in vendor and partner discussions related to AR operations and optimization
Oversee Accounts Payable operations to ensure timely, accurate, and compliant processing
Manage payment processor relationships and system integrations
Oversee vendor onboarding, integrations, and setup processes
Lead and support year-end 1099 reporting and compliance activities
Oversee resale and disclosure processes to ensure accuracy, timeliness, and regulatory compliance
Manage vendor relationships and system integrations
Oversee year-end processes, including closing documentation updates
Provide leadership oversight to Customer Service teams to ensure high-quality, responsive support
Serve as a senior escalation point for complex customer issues
Partner with Customer Service leadership to align service delivery with operational and financial objectives
Recruit, develop, and retain high-performing leaders and teams
Set clear expectations, deliver ongoing feedback, and conduct effective performance reviews
Support compensation planning, succession planning, and career development initiatives
Foster a collaborative, accountable, and high-performance culture that supports continuous improvement
Support in monitoring water usage for fluctuations that would indicate a leak or other issue
Interact with homeowners and residents
Assist as requested in emergency management of pre-event, event and post-event operations and cleanup
Support the CCMC SOPs in maintaining accurate records for asset management and inventory control
Assist in the development of the annual budget, manage and adjust department budgets as needed
Provide solution-based communications with management, staff, owners, residents and visitors
Qualification
Required
Bachelor's degree required; CPA preferred
Minimum of five (5) years of experience in a managerial or leadership role
Minimum of five (5) years of experience in accounting operations
Prior training and staff development experience required
Proven ability to build strong relationships with internal leadership, cross-functional partners, and external vendors
Strong leadership and people-management skills, including leading leaders
Experience operating in a multi-entity, growth-oriented, or acquisition-driven environment
Strong process improvement mindset with experience in automation and systems optimization
Good working knowledge of Community Association policies and procedures and the ability to communicate these effectively to staff and residents
Strong supervisory skills to manage the work of contractors, as well as vendors
Excellent communication skills with the ability to deliver clear, solution-based messaging
Preferred
CPA preferred
Homeowners Association (HOA) industry experience preferred
Experience working in a fast-paced, high-growth environment
Change management experience is a plus
Benefits
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
Company
CCMC
CCMC is a management consulting company that offers lifestyle services, district management, and commercial management services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Charlesbank Capital Partners
2024-11-18Private Equity
Leadership Team
Todd Davidson
Chief Executive Officer
David Atrostic
Chief Operating Officer
Recent News
Company data provided by crunchbase