MS Companies · 9 hours ago
Lead Quality Engineer
MS Companies is focused on ensuring world-class product quality and customer satisfaction. The Quality Lead is responsible for overseeing quality systems, staff development, and compliance while serving as the primary quality interface for customers and suppliers.
Responsibilities
Serve as a primary quality contact for assigned customers, responding to requests and deliverables in a timely and thorough manner
Drive continuous improvement in customer scorecards while reducing or eliminating customer rejects
Establish root cause and corrective actions for customer returns through effective defect analysis
Participate in customer quality reviews, audits, and concern resolution meetings as required
Communicate and escalate critical quality concerns appropriately to internal leadership and customers
Analyze scrap, defect, and warranty data to identify trends and improvement opportunities
Lead structured problem-solving activities using objective measurement, analysis, and quality tools
Read and interpret blueprints to verify product compliance and quality improvement
Authorize disposition of nonconforming product and stop production when safety or major quality risks are identified
Initiate preventive actions to eliminate recurring design, material, or process-related nonconformities
Develop, implement, and maintain the Quality Operating System, including policies, procedures, work instructions, and specifications
Coordinate quality system audits to ensure compliance with TS, QS, JCI, and customer requirements
Identify system gaps and drive timely corrective actions to support world-class quality and delivery
Support Kaizen and continuous improvement initiatives across production and quality functions
Maintain appropriate staffing levels to support all quality functions
Train and develop quality team members to strengthen technical, analytical, and system knowledge
Supervise quality staff to ensure effective resource utilization, cost control, and timely execution of responsibilities
Support daily gate board reviews, KPIs, and month-end operational meetings
Provide quality performance reporting and feedback to plant teams
Actively participate in plant-wide initiatives and action plan development
Support new supplier qualification to ensure compliance with customer specifications
Monitor supplier performance and ensure adherence to customer and corporate quality standards
Collaborate with suppliers to address performance gaps and strengthen quality systems
Support program SDT meetings and engineering change activities (SDT, ECO, ECR)
Partner with Quality Engineers and Engineering teams to support new launches and design changes
Participate in VA/VE initiatives to improve product quality, cost, and efficiency
Perform other duties as assigned by the Plant Quality Manager
Promote product safety and quality at all stages of development and production
Ensure compliance with ISO, TS, QS, and customer-specific quality standards
Support plant initiatives that promote a safe and compliant manufacturing environment
Qualification
Required
Bachelor's degree in Engineering or Quality required
Strong ability to read and interpret blueprints and technical documentation
Effective problem-solving, communication, and leadership skills
3–5 years of experience in an industrial or manufacturing environment
Experience with ISO 14001, TS 16949, and QS9000 standards
Preferred
ASQ Quality Auditor certification
Quality audit experience
Customer quality system experience
Controller and/or laboratory equipment experience