eClinicalWorks · 1 day ago
Business Analyst- Behavioral Health
Westborough, MA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $90K/yr
2+ years expeClinicalWorks is a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide. They are seeking a Population Health Management Consultant with specialized expertise in Behavioral Health to support customers in implementing PHM solutions, focusing on behavioral health integration and care coordination.
Health CareInformation TechnologyMedicalSoftware
Responsibilities
Assist in the implementation and adoption of Behavioral Health solutions with new and existing clients
Assist in the implementation of other Population Health Management solutions that a customer may opt for
Assist customer with implementing community based mental health concepts including group therapies
Understand and research any customer-specific requirements related to Residential Behavioral Health, Care Management in a 24-hour care setting and other similar areas
Understand and research any reporting requirements that may be needed and working with internal teams accordingly
Work with internal stakeholders in evaluating additional customer & industry requirements (Design and Development)
Identify gaps in existing processes/workflow based on program requirements and help identify key system workflows and best practices
Develop strategic goals, objectives, and timelines for all Population health initiatives implemented by a customer
Create customized documents for system build and workflows
Educate customer on federal and state-specific reporting requirements
Develop training curriculum and work with eCW trainers to execute successful training sessions
Assist with the application/recognition process and other actions needed to achieve compliance with the programs identified
Assist with post-submission audit support when necessary
Educate and assist customer team(s) on improving product adoption/usage regularly after go-live
Qualification
Required
Licensed Marriage and Family Therapist, Licensed Psychologist, Licensed Clinical Mental Health Counselor, or Licensed Clinical Social Worker. (Mandatory requirement)
2 years of experience with the implementation of an Electronic Health Record product in an ambulatory and/or acute care setting, either as a member of the clinical project team or as a clinical super-user
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins
Familiarity with Population Health Management tracking as well as reporting tools
Preferred
Knowledge of managed care experience preferred
Inpatient experience highly preferred
Client-focused and willing to go beyond regular responsibilities to ensure a successful implementation
Show initiative and work on projects with minimal supervision
Understand customer limitations and suggest alternatives/workarounds
Knowledge on insurance reimbursement models is a plus
Familiarity with Population Health Management programs / initiatives such as ACO, PCMH, CCM, TCM, RPM, HEDIS, HCC, etc., is a plus
Excellent analytical, written, and oral communication skills
Ability to articulate facts and ideas clearly and concisely
Excellent customer service and interpersonal skills
Benefits
Eighteen days of Paid Time Off per year which scales based on tenure
Nine Paid Holidays and one Floating Holiday
Insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment
401(k) plan with a Company safe harbor contribution
Flexible Spending Account for Health Care and Dependent Care for eligible employees
Limited personal leave
Additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment
Annual discretionary bonus for eligible employees
Company
eClinicalWorks
eClinicalWorks provides ambulatory clinical information systems such as electronic medical records systems and community applications.
5001-10000 employees
H1B Sponsorship
eClinicalWorks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (158)
2024 (99)
2023 (121)
2022 (158)
2021 (183)
2020 (218)
Funding
Current Stage
Late StageLeadership Team
Mark Speyer
CFO
Maren Jansen
CBO Trainer
Recent News
Business Wire
2026-01-16
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