Digital Shelf Institute Community & Content Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Salsify · 1 day ago

Digital Shelf Institute Community & Content Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$102K/yr - $120K/yr
date5+ years exp

Salsify is a key leader in the commerce infrastructure industry, helping brand manufacturers, distributors, and retailers collaborate to win on the digital shelf. The Community & Content Manager will develop and implement community engagement strategies, manage online community presence, and create engaging content to foster a positive and inclusive community environment.

AnalyticsCloud ComputingE-CommerceManagement Information SystemsSoftware

Responsibilities

Developing and implementing community engagement strategies that align with the company’s goals and objectives
Managing and growing our online community presence across various platforms, including Slack and the community platform (TBD)
Assist in thought leadership content development
Create engaging and shareable content for LinkedIn, and newsletters
Identify collaboration opportunities with key partners in the space
Build relationships with brands and retailers in the space to create a community of experts and executives to engage with
Provide community feedback and key topics back to the business
Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs)
Work with external partners to increase DSI content reach
Participate and assist with DSS events and executive dinners
Fostering a positive and inclusive community environment, encouraging active participation and interaction
Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner
Collaborating with internal teams, including marketing, customer support and product development, to ensure consistent messaging and support for community initiatives
Analyzing community metrics and trends to identify opportunities for improvement and growth
Organize and host virtual events, webinars and community meetups to engage and connect with our audience

Qualification

Content developmentCommunity engagementCommunications experienceCommerce industry knowledgeCustomer service skillsNetworking skillsFriendly personalityInterpersonal skillsProblem-solving skillsWritten communicationOral communication

Required

5+ years experience in a communications or PR role
Ability to develop creative, engaging and original content
Exceptional written and oral communication skills
Good customer service, interpersonal skills and networking skills
Friendly and outgoing personality
Knowledge of commerce industry
Good judgment and problem-solving skills

Benefits

Health & medical benefits
Flexible spending accounts
Flexible PTO
Equity in the form of stock options

Company

Salsify

twittertwittertwitter
Glassdoor3.2
company-logo
Salsify helps brands by providing tools to track and analyze inventories, presentation, and sales of goods on digital shelves.
dateFounded in 2012
location
Boston, Massachusetts, USA
people-size501-1000 employees
web-link
http://salsify.com

Funding

Current Stage
Late Stage
Total Funding
$452.6M
Key Investors
TPGWarburg PincusGreenspring Associates
2022-04-13Series F· $200M
2020-09-23Series E· $155M
2018-08-07Series D· $43M

Leadership Team

leader-logo
Jason Purcell
Co-Founder & Chief Executive Officer
linkedin
leader-logo
Piyush Chaudhari
Chief Executive Officer
linkedin

Recent News

pitchbook.com
Salsify Secures $16.6M Series B
2025-12-26
vcnewsdaily
Salsify Lands $16.6M
2025-12-26
Seattle TechFlash
As Revenue Triples, Salsify Raises $30M to Aid Retail Brands With Data Science
2025-12-26
Company data provided by crunchbase